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Providing the answers to your questions about the Luxury Gold experience. Before, during and after your tour.
Your luxury travel experience begins from the moment you select your tour.
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clear searchGive yourself peace of mind by purchasing a comprehensive travel insurance package to cover you for cancelations, baggage delays or loss, medical expenses and activities. Our 'Gold Seal Protection' offers a great deal on the additional cover.
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clear searchOur luxury guided tours are perfect for solo travellers. Our smaller group size is ideal for meeting like-minded travellers while your Travel Concierge tends to all the details and personalises your experience.
Notify your credit card providers of your travel details (specifying the location and duration of your vacation) to reduce the risk of your cards being frozen due to unusual activity.
At Luxury Gold we are committed to removing single-use plastics from our operations by 2022. Before your tour, you will be given a water bottle to be used at designated refill stations. Please remember to bring it with you on your vacation.
Connect with fellow guests who will be travelling with you before you travel by registering on Luxury Gold’s online Community. This forum is a great way to seek advice from experienced travellers before you go, share your travel highlights, and stay in contact with friends after your tour.
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clear searchMake sure you are aware of dress code expectations for the locations you will be visiting, particularly Muslim countries so that you can pack for your tour accordingly. When visiting a place of worship, shoulders will need to be covered so take a wrap or shawl with you.
Luxury Gold partners with Blue Ribbon Bags (BRB) to offer you peace of mind whilst travelling. As a guest of Luxury Gold, you are automatically enrolled in Blue Ribbon Bags' lost luggage retrieval service for all international flights purchased with us that start and end in your home country.
Blue Ribbon Bags tracks and expedites the return of all lost luggage by the airline and sends real-time updates via email and text message regarding the status of your delayed luggage, provided these details are added to your booking. Blue Ribbon Bags also pays a guaranteed amount for each lost bag that is not returned within 96 hours of your flight landing (in addition to any compensation by your travel insurance or airline).
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clear searchOf course you can. You can book business or first class when you book your tour.
Many airlines allow online check-ins and seat selection before you travel. It is worth finding out if your airline offers online registration, where you can receive an email or text message to notify you of any flight delays.