Luxury Gold partners with Blue Ribbon Bags (BRB) to offer you peace of mind while traveling. As a guest of Luxury Gold, you are automatically enrolled in Blue Ribbon Bags’ lost luggage retrieval service for all international flights purchased with us that start and end in the USA.
BRB tracks and expedites the return of all lost luggage by the airline and sends real-time updates via email and text message regarding the status of your delayed luggage, provided these details are added to your booking.
They also pay a guaranteed 1,000 USD for each lost bag that is not returned within 96 hours of your flight landing (in addition to any compensation by your travel insurance or airline).
How Blue Ribbon Bags Luggage Protection Works
Before you depart for your trip, make sure to register with Blue Ribbon Bags on their website.
Your Blue Ribbon Bags service agreement number is: LGUSAS plus your booking number. For example, LGUSAS A123456.
If your bag does not accompany you to your international flight’s end-point destination, you must report it to the airline before reporting it to Blue Ribbon Bags. Please file a lost luggage claim with your airline and retain the tracking number.
Once you have filed your lost luggage claim, notify Blue Ribbon Bags within 24 hours of your flight landing via phone (+1 888 224 4243) or online and share the airline tracking number.
Blue Ribbon Bags will track your bags and provide you regular updates.
If you have any questions, you may contact Blue Ribbon Bags via email. They are available 24 hours a day, seven days a week.
Your Traveling Concierge is available during your trip to help you, so please let them know if you need any assistance.