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Concierge Tips, Europe, Luxury Journeys

How Travel Concierge Elena Makes Italy Sparkle

July 16, 2024 by Leanne Williams No Comments
Travel Concierge Elena ia pictured smiling with a blue jacket on a street in Italy

Rome, Florence, Tuscany and Venice. Known for its soaring frescos, delectable gelato, rolling vineyards and la dolche vita, there’s noting quite as thrilling and decadent as a luxury vacation to Italy. We invite you to join us on an indulgent 12-Day guided tour showcasing this sensational country at its finest and made even more exceptional by your Travel Concierge.

We spoke with Elena, a Luxury Gold Travel Concierge since the brands inception in 2011 and an Italy expert. She tells us more about going above and beyond to make your Ultimate Italy journey incredible.

“To me Luxury travel means superlative. Exclusive. Absolute perfection,” explains Elena. “Every time, I go above and beyond for all the guests. I take care of them, and I do it with passion and sincerity.”

For travel inspiration read our Italy destination guide

 

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Benvenuto Italy

Your Ultimate Italy small group journey starts in Rome – The Eternal City. The Vatican Museums, Roman Forum and Colosseum take center stage, combined with free time to soak up the delight of Italy’s capital in your own way. The five star Palazzo Montemartini is perfectly located in the heart of the city, for you to explore at your own pace. You’ll spend two nights here before travelling to the ill-fated city of Pompei.

Once you arrive your Travel Concierge is by your side to help you settle in. Fluent in the local language and an expert in your destination, Elena helps guests make the most of their luxury vacation to Italy with her little black book of contacts and restaurant suggestions galore.

Discover this on: Ultimate Italy

Sunset over Rome showing a river and bridge in front of St Peter Basilica

Exceptional service means personal service

More than a master of logistics, to be a Travel Concierge is to go above and beyond for all the guests. Elena explains that taking time to get to know each guest personally is the secret. “When I know somebody is really interested in something, then I can really see an opportunity that will make their magical moment for them.

“I recall a couple that were celebrating their 50th anniversary on one of my tours. They never asked me anything, but I knew it was their anniversary so, I arranged for a surprise during our Michelin-starred lunch on the Isle of Capri. The best part was that the waiters came out with all sorts of instruments when we presented them with a cake, candles and Champagne, and they just had a marvelous time, lots of fun.”

You may also like: Sunshine on a plate: Travel Concierge Dom on his love of Iberia

 

Michelin-starred dining on the Isle of Dreams

With expectational dining a hallmark of every Luxury Gold journey, Michelin-starred dining on the Isle of Dreams, Capri, is one of the highlights of Ultimate Italy. This sun-drenched isle is the epitome of the celebrity lifestyle, and lunch at Le Monzù offers both sensational cuisine and spectacular views on your luxury vacation to Italy. With your Travel concierge ensuring each moment is seamless, you’ll arrive by open-top taxi and enjoy a private cruise showcasing Capri’s dramatic coastline, winding your way through hidden coves and visiting the famous White Grotto.

You may also enjoy reading: These Are Our 15 Favorite Michelin Star Restaurants in Italy

A round table with white linen is set for dinner in front of a window showing a view of mountains and sea in Italy

Photo credit: @lemonzurestaurant on Instagram

Get into the heart of rural Italy

Away from the shining cities, Italy’s rural landscapes and communities are very special. In Umbria personalize your day – be guided through the incredible frescos at the Basilica of St. Francis with a local historian view. Or, with the help of a local gourmand, learn the roots of Umbrian cuisine. Elena is on hand to help guests choose, finding out their preferences and suggesting the perfect fit.

In Perugia enjoy a special a MAKE TRAVEL MATTER® Experience and meet fourth-generation weaver Marta, who shares the art of medieval Umbrian tradition of loom-weaving. And in San Gimigiano, enjoy a private wine tasting tour with the owners of Guardastelle Estate and indulge in sensational gelato with World Champion Gelato maestro, Sergio Dondoli.

Bookmark for later: This Little Gelateria in San Gimignano May Just Serve The Best Gelato in All of Italy

Tuscany landscape with farmhouse in the mist

Special surprises

“One of the best parts of our job is the fact that we can be so creative,” says Elena. “Each time we can personalize flourishes and surprises according to the guests that we have on our trip, or to the place where we are. It can be some chocolates delivered to the room, or maybe a special cake.

“Sometimes we can offer it to them in an informal but thoughtful way and that makes it just so special. Or we can go to the other end, because Luxury Gold is a high-end product, and we can offer something really exclusive. So, we are always making memorable moments.”

Foodie heaven in Florence and Pisa

As well as soaking up the main sights, your two days in Florence and Pisa are a gourmet delight. There’s no better way to get to the heart of Italy than through the cuisine.

You’ll have opportunity to explore Florence’s markets and gourmet stores with a local food expert, and take a foraging trip for truffles, guided by an expert truffle dog. You’ll also learn from a professional Italian chef how to roll pasta by hand. With opportunities to choose where you dine, Elena is on hand with suggestions for restaurants and dining experiences for every preference. She’ll also take care of any transport booking or guide you to your destination.

You may also like: Exploring the World’s Most Renowned Truffle Regions

The glitz of the Cinque Terra and VIP Venice

Your 12-day luxury vacation in Italy finishes up with a visit to the cliffside town of the picturesque UNESCO-listed Cinque Terra before the grand VIP finale, Venice. You’ll arrive by water taxi to your luxury hotel the Palazzo Nani Venice, and step behind the velvet ropes of Doges Palace for a private, after-hours tour. Ancient glassblowing and a serenaded gondola ride are just some of the delights in store, of course paired with delicious dining as you finish your journey in style.

You may be interested to read: 100% Meaningful, 100% Memorable: Why Every Luxury Gold Journey Matters

The secret to making guests feel extra special?

“Above and beyond the everyday care of each guest, I listen to them and try to understand their interests,” says Elena. “One of the questions that I always ask on the first day when I’m meeting my guests is ‘what is the reason for having chosen this trip?’ And this is the moment where I can get the most incredible stories, which in turn enable me to personalize their journey. Sometimes they’re coming back to their roots, sometimes it’s a special occasion. Sometimes they’ve overcoming some difficult times so it’s a moment of joy, and sometimes it’s just a treat and they just want to explore exquisite destinations in the most luxurious way.”

Discover Italy in luxury style on our Ultimate Italy small group journey

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Africa, Asia, Australia, Europe, Latin America, Luxury Journeys, New Zealand, USA and Canada

10 of the World’s Best Luxury Resorts to Stay at This Year

July 4, 2024 by Laura Goodman No Comments
Interiors at the Hotel D'Angleterre in Geneva

The best luxury resorts in the world are of course glorious places to stay, but there is so much more to them than their guest rooms – they’re gateways to destinations, and they’re entire destinations in themselves. Whether they happen to be located in the middle of national parks, private white sand beaches, wine country, ski slopes, cities or small towns, they tell a unique story about their place. Here are 10 of our favorites right now.

For billabong swims and hammock time: Silky Oaks Lodge, Queensland

Forty ‘treehouses’ sit snugly in the world’s oldest living rainforest, surrounded by fronds and vines, ferns and mosses. It’s hard not to think of Eden as you lie in your hammock following a dazzling blue Ulysses butterfly or a chattering of palm cockatoos with your eyes. Guests have the chance to learn about the Indigenous culture of the local Kuku Yalanji people who have lived in the Daintree Rainforest continuously, and have a deep connection with it.

 

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For tranquility and connecting with nature: Hoshino Resorts Oirase Keiryu Hotel

In the mountains of north Japan, this tranquil ryokan is the only resort built on the shore of the Orase Gorge, part of the Towada-Hachimantai National Park, a protected area teeming with lushness: beech, katsura and Japanese horse chestnut trees, plus over 300 species of moss. Rooms overlook the stream and waterfalls; it’s an unparallelled vantage point for witnessing the changing seasons. Lots of significance is placed on the onsen experience in the hot springs from Mount Hakkoda – the concept behind the resort is “Keiru slow living”. Stay here on our Majestic Japan journey. 

For sumptuous living in the city: The Leela Palace, Chennai

One of the best luxury resorts on our Essence of India journey, this is almost five acres of sheer opulence and romance where the Bay of Bengal meets the Adyar river. There are brunches fit for royalty, sea-view sundowners, marble corridors, chandeliers and silk ruching wherever you look, even a cake shop, whose counters are filled with handcrafted macarons, chocolates and cheesecakes. Rooms and suites are haven-like, golden and glorious but it’s worth tearing yourself out of them to lounge by the enormous pool. 

 

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For icon status in the great Canadian outdoors: Fairmont Banff Springs

Known as Canada’s “Castle in the Rockies” this world-famous resort with its steep copper roofs, dormers and gables, is located in the majestic Banff National Park, a UNESCO World Heritage Site. Besides absurd levels of beauty and various walking trails, the park itself offers opportunities for horseback riding, rock climbing, biking, glacier walking and skiing. On the resort itself, there’s a 27-hole championship golf course and an award-winning spa, not to mention wildflower cocktails in the timeless Rundle Bar. 

Stay here on our Majesty of the Rockies journey.

 

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For serenity (and celebrity) by the beach: Copacabana Palace, Rio

As far as world class locations go, Copacabana Beach is hard to beat. This imposing white Carrara marble icon has been in situ since 1923, when French architect Joseph Gire took influence from the Negresco in Nice and the Carlton in Cannes. Since then, celebrities passing through have included Walt Disney, Brigitte Bardot, Princess Diana and Madonna. Away from the high energy of the beach and the city streets, the interiors offer soothing white linens, mahogany furnishings and arguably the best balconies in the world. 

This hotel is on our Classic South America journey.

 

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For Tuscan frescoes and flowers: Four Seasons Firenze

This is an urban retreat of Florentine proportions, housed across the 15th-century Palazzo della Gherardesca and the 16th-century convent, La Villa. The creamy interiors feature frescoes, paintings and sculptures, plus elaborate floral displays and golden light seemingly sent from the heavens. The Renaissance theme continues through the Michelin star restaurant, wine cellar and into the relaxation center, with its ancient Italian spa treatments and garden-based yoga. All a 15-minute walk from the Duomo.  

For English charm and Swiss hospitality: Hotel d’Angleterre, Geneva

On the shore of the glittering Lake Geneva, the Angleterre is a grand old dame to behold, but – as one of the best luxury resorts in the world – it’s also more intimate than you might expect. No two rooms are the same – there’s masterful quilting and upholstery, with playfulness coming through in the occasional leopard print cushion, striped drape, silk-covered wall or original Miró sketch. There’s afternoon tea, of course, plus decanters of port, cognac and whisky. It’s a masterclass in refined luxury, and it’s best enjoyed as part of Majestic Switzerland. 

For easy living in The Big Easy: The Ritz-Carlton, New Orleans

At the edge of the French quarter, the swish Maison Blanche building which occupies a whole city block is a retreat from the hubbub, but a very assuredly New Orleanian one. After a dinner of farm-to-table Louisiana cuisine (blue crab beignets, seafood gumbo, shrimp and grits), guests can listen to jazz musician Jeremy Davenport playing the lounge named after him, while sipping Davenportinis. It’s always a joyful stop on our Southern Grace journey. The spaces are ritzy and glamorous – lots of black leather and velvet.

 

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For untouchable private island solitude: Song Saa, Cambodia

This is the kind of unfathomable paradise we couldn’t not put on a list of the best luxury resorts. On Cambodia’s Koh Rong Archipelago, 45 minutes by speedboat from Sihanoukville, Song Saa is arranged across two small islands. It’s got everything you’d expect – palm-thatched villas with four-poster beds and sea-view plunge pools and an open-air spa made up of various pavilions, and plenty you’d never dreamed of too (it’s surprisingly family-friendly!). The owners are committed to the environment – they’ve set up a marine reserve and employ conservation staff.

For stylish safaris with heart: Londolozi, South Africa

In the Sabi Sand Game Reserve within the Greater Kruger National Park, Londolozi is all for healing the land. The Varty family behind it believe it “should inspire a desire to live in deeper connection with each other and the natural world”. Each of the exquisite camps tells a story – the Founders camp honors the past, Tree Camp is lantern-lit, and sanctuary-like, and Varty Camp is the heart and soul – it’s been hosting family-friendly campfires for over 100 years. The rooms and suites are richly layered under thatched roofs, each with expansive decks on which to do yoga, bathe or sip champagne.

We also think you’ll like: Celebrity Haunts: Staying at the World’s Most Star Studded Hotels

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Cuisine, Europe, Luxury Journeys

These Are Our 15 Favorite Michelin Star Restaurants in Italy 

July 4, 2024 by Laura Goodman No Comments
Pink dining room at Piazza Duomo

There are almost as many ways to eat in Italy as there are to be a person. The twenty regions each foster their own unique flavours and techniques, and within those there are untold variations. Michelin star restaurants can be wildly creative, or classic, old-school affairs. Here’s our guide to the gamut of Italian fine dining, featuring some of the most famous restaurants in Italy, and some of the lesser known ones, too. 

Lido 84, Lake Garda

The lakeside dinner of your dreams is in lush little Gardone Riviera, among the cypress trees, oleanders and bougainvillea. This is a joyous, relaxed place to soak in the lake’s majesty, with chefs regularly bustling in and out of the jewel-like turquoise dining room to present dishes made using local sardines, raw mountain milk, olive oil, lemons and Wisteria flowers. 

 

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Accursio, Modica

Modica is one of three Baroque towns in southern Sicily – it’s dazzling and monumental, and somewhat mind-blowingly nestled in a valley 25 minutes from the sea. Accursio’s tasting menu is a vivid introduction to the wildly varied cuisine of Sicilia, taking you from the coast to the mainland, the east to the west. 

Piazza Duomo, Alba

In Piedmont, unassuming Alba lures foodies in their droves with its Barolo wine, gianduja chocolates and highly prized white truffles. And for a seat in meticulous creative genius Enrico Crippa’s rosato pink dining room. This is one of the most awarded Michelin star restaurants in Italy – it’s had three for 13 years. Crippa’s 51-ingredient salad will change the way you think about foliage forever. 

 

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Osteria Francescana, Modena

One of the most famous restaurants in Italy and indeed the world, Massimo Bottura’s colossus is quite used to being called ‘the best’. Bottura’s singular work must be eaten to be believed; his menus are influenced by art and the cultural traditions of his Emilia-Romagna homeland. This is Italian fine dining as exuberant theater. 

Read more about Michelin star chefs around the world. 

Joia, Milan 

Pietro Leemann was one of the first chefs to take Italian fine dining to the green side, and in 1996 his trailblazing Joia became Europe’s first entirely vegetarian venue with a Michelin star. Leemann’s dishes are indulgent, complex and brimming with surprises, and the dining room has all the cool, chic minimalism you’d expect from Milano. 

 

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Glass Hostaria, Rome

Cristina Bowerman draws on American and Asian influences, never forgetting that Glass is a Roman restaurant, located right in the middle of Trastevere, a cobbled neighborhood across the Tiber. In a super-modern space, in which glass wine cases are embedded in floors, Bowerman reimagines Roman classics – her Amatriciana-stuffed ravioli are yolky, silky, rich magnificence. 

Le Monzu, Capri

Picture a romantic table for two in Capri: white tablecloth, plate of exquisite cuttlefish, next to the window where the sun is setting over the sea and some dramatic rock formations. You are picturing Le Monzu, one of the Michelin star resaurants on our Ultimate Italy journey, and the only restaurant with a Michelin star in Capri (its tagline is “Where an extra star shines over the Med”) . It sparkles. 

What to expect when dining at a Michelin star restaurant. 

 

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La Caravella dal 1959, Amalfi

As much a part of Amalfi as the lemons, La Caravella received its first star in 1969 at the helm of Antonio Dipino’s parents. It was later lost, but Chef Antonio won it back in the nineties with his imaginative reinterpretations of local dishes. Beneath spectacular frescoed ceilings, enjoy a Very Amalfi degustazione, ending with “the sun in a dish” – a legendary lemon souffle.

Casa Mazzucchelli, Sasso Marconi

A new star for 2024, Casa Mazzucchelli is just south of abundant Bologna, the city known for its ragus and brodos rather than its Italian fine dining. Brother Massimo takes the warm oak and bronze dining room and sister Aurora leads the kitchen, which is deeply devoted to bread. Look for Aurora’s leavening prowess in sourdough ravioli stuffed with chickpeas, lard and black cabbage, or in braised eel with corn focaccia.

 

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Duomo, Ragusa

Michelin awards two stars to Chef Ciccio Sultano for what they describe as “an intimate portrait of Sicily”. Enjoy a five- or eight-course showcase of the island’s finest almonds, sea urchins, lasagna and cassata in an old apartment, opposite the dramatic Duomo di San Giorgio, which sits with its neoclassical dome and Corinthian columns, like a giant honey-coloured wedding cake. 

Enoteca Pinchiorri, Florence

In a former Renaissance palazzo, with a soundtrack of live piano, this is opulent, dreamy Florence in a nutshell, with three Michelin stars. It’s the sort of restaurant in which the sommelier will find you a glass of wine that pairs with your very soul, and the service is so immaculate the staff seem to float around you. The menu is a catalogue of wonders. 

 

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Enrico Bartolini al Mudec, Milan

Chef Enrico Bartolini has been awarded more Michelin stars for restaurants in Italy than anyone else, and this one is his flagship. Find the exquisite dining room (all soft leather, taupe and gentle lines), on the third floor of Milan’s Museo delle Culture (Mudec). The ‘contemporary classic’ menu is rooted in Milan, but with influences and ingredients from all over Italy. 

Oasis – Sapori Antichi

 

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In the Fischetti family, the women have run the kitchen for 35 years now and the ricotta ravioli with walnut and seared garlic has been there throughout. Today, it’s Michelina and her granddaughter Serena collaborating on dishes that are open to the world, but faithful to local tradition. The restaurant also has a Michelin green star for its connection to the region – the Fischettis use mostly small-scale producers and make olive oil on their own organic farm.

Zia, Rome

Michelin describes Antonio Ziantoni as “a young chef of undoubted talent”. He has a lot of interesting things to say, and he does so through red shrimp with rhubarb and basil, and through tortelli stuffed with pork, plums, Parmesan and bitters, and through rice pudding with coffee and black cardamom. If you want to surprise and delight your taste buds, book a table at Zia. 

How many Michelin star restaurants are there in Italy?

In 2024, there were 395 Michelin star restaurants in Italy. 

Which city in Italy has the most Michelin stars?

In 2024, Rome and Milan topped the leaderboard, with 21 stars apiece. 

Read more: The essential guide to Italy for foodies. 

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