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You’re Free To Postpone Your Luxury Gold Vacation

Updated: March 23, 2020

On March 11, the World Health Organization (WHO) declared the outbreak of Coronavirus (COVID-19) to be a global pandemic, presenting us all with a difficult set of challenges. In fact, for a company that lives and breathes travel, and exists to inspire and enable our guests to see the world, it’s hard to watch that world gradually – although, important to remember, only temporarily – closing their borders.

Our hearts and thoughts go out to all who have been impacted by this unprecedented event and we want you to know that the wellbeing of our guests and our teams has always been – and will always be – our first priority. We are providing the following options to help protect our guests and provide peace of mind.


For all trips departing before or on April 30, 2020

In accordance with travel restrictions imposed by government advisories worldwide, Luxury Gold has temporarily suspended all guided vacations across the globe for trips departing up and until April 30, 2020.

All guests currently booked on a guided vacation during this temporary suspension are eligible to either:

  • Change their travel dates or destination to any trip in 2020 or 2021, without penalty on the land portion of their trip. Any savings applied to the original booking will be transferred to the new trip selected.*

    OR
  • Elect for a future travel credit in the full amount paid (without penalty on the land portion) for the suspended vacation package (land only or land/air) redeemable against a new booking for travel to any destination departing before December 31, 2021.**

Please note: these policies are subject to change at any time and are not retroactive for bookings cancelled prior to March 16, 2020.


For all non-suspended trips departing more than 30 days from today

For guests with existing bookings on non-suspended trips departing more than 30 days from today, or for any new bookings being made, we are temporarily offering a fee waiver on the land portion of the trip until 30 days prior to departure should guests wish to change their dates or travel to a different destination. Airlines may have different policies and penalty charges, which are the guest’s responsibility. ***



*The temporary change fee waiver applies to the land portion of all trips departing through April 30, 2020. If the guest chooses a trip or departure that is more expensive than the original, they are responsible for the difference in price; if the trip or departure is less expensive than the original, a future travel credit will be issued for the difference. Please note, guests are responsible for any airline penalties imposed due to trip changes and/or cancellations.

** If the guest selects this option, the new invoice will service as the future travel credit confirmation. The future travel credit amount will stay assigned to the original booking number. To redeem the future travel credit, state the booking reference number when calling to make the new reservation departing at any time before December 31, 2021. Future travel credit will be issued in the value of the amount paid for the land portion of the trip and is not redeemable for cash. If the new trip or departure is more expensive than the original, the guest is responsible for the difference in price; if the new trip or departure is less expensive than the original, a future travel credit will be issued for the difference. Please note guests are responsible for any airline penalties imposed due to trip changes and/or cancellations. Offer may be withdrawn at any time and other restrictions may apply.

***This applies to land bookings only and does not apply to group bookings. If the guest chooses a trip or departure that is more expensive than the original, they are responsible for the difference in price; if the trip or departure is less expensive than the original, a future travel credit will be issued for the difference. Please note guests are responsible for any airline penalties imposed due to trip changes and/or cancellations.

All offers are valid until further notice and may be withdrawn at any time without notice. Policies are subject to change at any time. CST#2077132-20

Updated 23 March 2020.

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