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You’re Free To Postpone Your Luxury Gold Vacation

Updated: May 20, 2020

Our hearts and thoughts go out to all who have been impacted by this unprecedented, ongoing global crisis and we want you to know that the well-being of our guests and our teams has always been – and will always be – our first priority.

We are here for you. Due to government mandates our offices are now closed and our teams are working from home. We sincerely appreciate your patience as we navigate this ever-changing global situation together and apologise that our call wait times are significantly higher than our usual standard.

To avoid long call wait times, please use this form here to contact us. We will respond to all requests in order of departure date.

Have peace of mind knowing that there is no urgency for you to make any future travel decisions right now, your trip can be postponed and rebooked without any penalty, with these below options available to you.


For all trips departing before or on August 31, 2020

In accordance with travel restrictions imposed by government advisories worldwide, Luxury Gold has temporarily suspended all guided vacations across the globe for trips departing up and until August 31, 2020.

If you have a booked trip during this suspension period, please rest assured that you have a travel credit automatically available to you for the full value of the land portion of your trip, to use for travel before December 31, 2022.

You are eligible to either:

  • Rebook now and change your travel dates or destination to any trip in 2020 or 2021, without penalty on the land portion of your trip. Any discounts (of up to 15%) that had been applied to your original booking will be transferred and applied to your new booking.*

    OR
  • Elect to hold a Future Travel Credit of the full amount paid for land portion of the suspended vacation, redeemable against any new booking for travel to any destination departing before December 31, 2022.**

Future Travel Credits can be redeemed with Luxury Gold or any other TTC brand (Insight Vacations, Trafalgar, Costsaver, Brendan Vacations, Uniworld Boutique River Cruises or U by Uniworld River Cruises) on any destination or trip for travel before 31 December 2022. To give you maximum flexibility, you can also choose to transfer your Future Travel Credit to a friend or family member.

Please note: these policies are subject to change at any time and are not retroactive for bookings cancelled prior to March 16, 2020.


For all suspended trips that include tickets to the 2020 Royal Military Edinburgh Tattoo

Please click here for details on the postponement and your rebooking options.


For all other 2020 bookings

Have peace of mind knowing you have the flexibility to change your trip until 30 days prior to departure.

If you have an existing booking on a non-suspended trip, departing more than 30 days from today, you have the flexibility to change the land portion of your trip to a new destination or date, free of charge until 30 days prior to departure. Airlines may have different policies and penalty charges, any and all of which are your responsibility*. 

Please also rest assured that we have always ensured stringent well-being protocols on all of our trips, however in this new, fast changing Covid-19 era, we have elevated our hygiene and physical distancing practices to meet new requirements put forth by world health and local authorities, including the World Health Organization (WHO). You can find details here on some of the important new steps and procedures that we have implemented so that you can reconnect to the joy of travel with complete ease and confidence.


For all other queries

Please click here to get in contact with us.

Future Travel Credit FAQs:

Future Travel Credits are Transferable


Can I use my Future Travel Credit on a vacation with a different company?

Your Future Travel Credit is valid on any brand within The Travel Corporation (TTC) which includes Luxury Gold, Insight Vacations, Trafalgar, Costsaver, Brendan Vacations, Contiki, Uniworld Boutique River Cruises or U by Uniworld River Cruises, African Travel and Red Carnation Hotels. Whatever your taste, whatever your pace, we have a travel style that will suit your needs and desires.

Do I need to use the full value of my Future Travel Credit all at once? What happens if there is money left over after I apply my Future Travel Credit? Can I only use my Future Travel Credit on a journey? Can I use my Future Travel Credit to bring other people with me on my next vacation?

Your Future Travel Credit can be used on any priced journey. If your new journey is less than your future travel credit amount, you can keep the remainder as an Future Travel Credit for another journey in the future. Or, you may add on airfare, pre or post night hotels or prepaid gratuities. Credits can also be used across multiple guests or bookings, so you can bring family or friends with you on your next journey.

Can I give/transfer my Future Travel Credit to someone else?

Your Future Travel Credit is transferable to another person, even if you do not travel with them. If you would like to gift your Future Travel Credit to another individual, please just send an email with your booking number, the amount of your Future Travel Credit you would like to transfer (if not all) and the name of the individual you would like to be the beneficiary of the funds. If they do not have a booking yet, please just let us know and we will create one which will be their reference for their Future Travel Credit.



*The temporary change fee waiver only applies to the land portion of all trips and does not apply to group bookings. If you choose a trip or departure that is more expensive than the original, you are responsible for the difference in price; if the trip or departure is less expensive than the original, a Future Travel Credit will be issued for the difference. Please note however, you are responsible for any airline penalties imposed due to trip changes and/or cancellations.

** If you select this option, the new invoice will serve as the Future Travel Credit confirmation. A Future Travel Credit will be issued in the value of the amount paid for the land portion of the trip and is not redeemable for cash. The Future Travel Credit amount will stay assigned to the original booking number and can be transferred to another person. To redeem the Future Travel Credit, just give us the booking reference number when calling to make the new reservation departing at any time before December 31, 2022. If the new trip or departure is more expensive than the original, you will be responsible for the difference in price; if the new trip or departure is less expensive than the original, a Future Travel Credit will be issued for the difference. Discounts applied to the original booking will be transferred to the new booking up to 15%. These transferred discounts are not combinable with any land promotions available at time of booking the new trip. If discounts of more than 15% are available at time of booking, then the transferred discounts can be removed. Please note that you are responsible for any airline penalties imposed due to trip changes and/or cancellations. This offer may be withdrawn at any time and other restrictions may apply.

All offers are valid until further notice and may be withdrawn at any time without notice. Policies are subject to change at any time.

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