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Luxury Journeys, USA and Canada

The Story of The Rocky Mountaineer, North America’s most luxurious train journey

April 18, 2023 by kjbirtles No Comments

If you’ve ever wanted to take a luxury train journey, the Rocky Mountaineer is almost certainly on your list. From the plush carriages and iconic GoldLeaf service to the 360-degree views of the unparalleled beauty of the Canadian Rockies, the Rocky Mountaineer is a world-renowned rail journey. Here, we’ll delve into the history books to uncover how it became North America’s most luxurious train journey – and how you can experience the wonders of the Rocky Mountaineer.

Experience it: Majesty of the Rockies 

Rocky Mountaineer train travelling through the Canadian Rockies

@rockymountaineer

Origins of the Rocky Mountaineer 

The Rocky Mountaineer made its maiden voyage in 1990, but its story goes back a little further than that. The construction of the Canadian Pacific Railway (CPR) in the late 19th century connected the vast, largely unpopulated expanses of Canada and northern USA and paved the way for transcontinental passenger trains. In 1988, the Canadian government created VIA Rail and privatised all passenger rail services. 

However, the scenic routes through the Canadian Rockies were not included in VIA Rail’s portfolio. This presented an opportunity for entrepreneur Peter Armstrong, who envisioned a luxury rail service that would showcase the beauty of the Canadian Rockies and provide a unique experience for travellers from all over the world.

The inaugural Rocky Mountaineer journey took place in 1990. It was a two-day journey from Vancouver to Banff, taking in Western Canada and the Rockies. It was an immediate success, and the following year was named one of the “World’s 20 Best Rail Experiences” by The International Railway Traveler magazine.

Read more: 7 of the world’s most luxurious train journeys

Rocky Mountaineer train travelling through the Canadian Rockies

@rockymountaineer

Full steam ahead

The Rocky Mountaineer continue to upgrade and expand its fleet and in 1995, introduced the luxurious GoldLeaf cars. They quickly became the most popular way to experience the Rocky Mountaineer thanks to its exclusive outdoor viewing platform and gourmet meals prepared on board.

In 1996, the Rocky Mountaineer started setting records, becoming the longest passenger train in Canadian history, with 37 cars. Just three years later, in 1999, it broke the record again with 41 cars. 

In 2002, it welcomed its 500,000th guest and six years later, its one-millionth. Since then the Rocky Mountaineer has carried over two million passengers. The Rocky Mountaineer celebrated its 25th anniversary in 2015, having grown to be the largest privately owned luxury train company in the world.

Read more: Embrace the Old-World Glamour of the Luxury Train Travel

Rocky Mountaineer train travelling through the Canadian Rockies

@rockymountaineer

Global recognition

The accolades kept on coming over the years. The Rocky Mountaineer has won the prestigious “World’s Leading Travel Experience by Train” eight times at the World Travel Awards. Conde Nast Traveler listed it as one of the “Top 5 trains in the world”, and BBC named it as one of the “50 Things To Do Before You Die”. National Geographic named it one of the “World’s Greatest Trips” and one of the “Top 10 North American Train Trips”. They’ve been frequently honored as one of The International Railway Traveler’s “10 Best Rail Experiences in the World”.

The Rocky Mountaineer was also Lonely Planet’s Winner of Best Sustainable Train for 2021 and won Tourism British Columbia’s “Foresight Sustainability Award” for leadership and advocacy of sustainable tourism. In an effort to reduce its environmental impact, the Rocky Mountaineer uses locomotives powered by biodiesel fuel, a cleaner and more sustainable alternative to traditional diesel fuel.

Read more: Christmas on the tracks: 7 of the world’s most beautiful, festive train journeys

passenger taking a photo of the landscape aboard the Rocky Mountaineer

@rockymountaineer

The Rocky Mountaineer experience 

The routes

You can still take the very first Rocky Mountaineer route today. Known as the First Passage to the West, it’s the most historic route, traversing along from Vancouver to Banff and Lake Louise. 

The Rocky Mountaineer has three other routes, including Journey Through the Clouds and Rainforest to Gold Rush, which takes you from Vancouver to Jasper through the UNESCO-listed Jasper National Park. From the beautiful mountain scenery to the remarkable wildlife, these are breathtaking journeys. For something a little different, you can also take the Rockies To The Red Rocks journey from Moab to Denver, with vast canyons, red sandstone, and enchanting deserts as your backdrop. 

couple standing on the outdoor platform looking at the views aboard the Rocky Mountaineer

@rockymountaineer

The views

They say it’s about the journey, not the destination, and this expression really comes to life on the Rocky Mountaineer. As you board the carriage each morning, you’re in no rush to reach your destination, because every passenger knows you’re about to witness something extraordinary. When you travel through the Rockies, you’ll see dazzling glaciers, snowy mountains, glittering lakes, and soaring canyons. 

You’ll pass through the iconic Spiral Tunnels, chug along the Kicking Horse River, and cross the Great Continental Divide. From Roger’s Pass, Kicking Horse Canyon, Kamloops and Lake Louise, to Craigellachie, where the last spike of the Canadian Pacific Railway was planted into the ground, this rail journey is nature and history entwined. 

passenger taking a photo of a moose as the Rocky Mountaineer travels through the Canadian Rockies

@rockymountaineer

You can even spot the renowned wildlife of the Rockies in their natural habitats, such as bears, elk, moose, mountain goats, and eagles soaring overhead. The train’s onboard hosts will also call out and let you know when they spot any animals.

This is one journey where you don’t have to worry about taking in everything at high speed. The train regularly slows down to a rolling speed to ensure every guest can soak up every spectacular angle and snap some wonderful photos.

glass dome GoldLeaf carriages of the Rocky Mountaineer train

@rockymountaineer

The luxury carriages

The train’s custom-designed, bi-level, glass-domed observation cars offer passengers 360-degree views of the spectacular scenery. You’ll feel completely immersed in the majestic mountains, lush forests, and rushing rivers from the comfort of your seat.

The premium GoldLeaf Service offers passengers a luxurious travel experience, with bi-level railcars featuring dining rooms on the lower level and observation lounges on the upper level. For a more intimate experience, you can step outside on the large outdoor viewing platform, exclusive to GoldLeaf passengers. 

While inside, you’ll enjoy five-star comfort and style, with wide plush seats and impeccable service. The warm and welcoming hosts bring the train journey to life. They’re extremely knowledgeable and will share the history and stories about the region. The hosts are also happy to answer all your questions as you roll through the gorgeous landscapes. 

Read more: 5 celebrities who have experienced the timeless luxury of train travel

passengers looking at the views from the GoldLeaf carriages of the Rocky Mountaineer train

@rockymountaineer

The dining

The Rocky Mountaineer is truly a feast for the senses. If you can tear yourself away from the views, you’ll enjoy gourmet meals and menus created by award-winning chefs Jean Pierre Guerin and Frédéric Couton. GoldLeaf passengers dine in an exclusive lower-level room with sweeping views. 

The mouthwatering meals infuse fresh, local ingredients, such as Alberta beef short ribs, B.C. steelhead salmon fillets, Fraser Valley chicken, and Yukon Gold potatoes. Meals are complemented with local beer and wine including an Okanagan Valley Merlot. Your hosts will also serve complimentary snacks and beverages between meal times. You’ll even be pleasantly surprised throughout the trip with plates of freshly-baked cookies or glasses of wine. 

main meal aboard the Rocky Mountaineer train

@rockymountaineer

The stops

The Rocky Mountaineer is unique in that it exclusively operates during daylight hours. This ensures passengers can fully appreciate the stunning landscapes along the route. Guests spend nights in luxury hotels at various stops along the journey and the exceptional service extends to these stops. As the train pulls into the station at the end of the day, you’ll enjoy a seamless transfer to your hotel, with your luggage brought directly to your room.

How to experience the Rocky Mountaineer

Experience the wonders of the Rocky Mountaineer on our Majesty of the Rockies luxury tour. You’ll journey from Jasper to Vancouver aboard the remarkable Rocky Mountaineer GoldLeaf Service. Soak up the unobstructed views from your glass-domed windows and outdoor viewing platform. Hear the stories of the Rockies and enjoy gourmet meals with locally-sourced ingredients and paired wines. From the mountains and wildlife to the plush carriages and gourmet dining, you’ll find out why the Rocky Mountaineer is North America’s most iconic and luxurious train journey.

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Luxury Journeys

7 Incredible destinations to extend your Luxury Gold vacation

April 17, 2023 by Leanne Williams No Comments

Maybe it’s a new destination, somewhere you have always wanted to see, or just time for an extra treat. Why not extend your Luxury Gold vacations and spend extra time in some superb locations?

You can  extend your stay at the start or end of your trip, on each of our limited-edition tours. Or make your journey even more spectacular by choosing one of our extended vacations.

Venice, Italy and the Venice Simplon-Orient-Express

Gondola in the Grand Canal at sunset in Venice

Venice, ‘La Serenissima’, is a divine location and a hard act to follow. A highlight of Italy, its winding canals, stunning architecture, and rich history make it one of the most romantic and enchanting destinations in the world. You’ll never tire of exploring the city’s hidden corners, charming back alleys and secluded squares. Sip coffee in the Piazza San Marco and marvel at the opulent Basilica di San Marco and the stunning Doge’s Palace. Float along the canals on a gondola, absorbing the sights and sounds from the water.

Read more: Dine, Sleep, Do: How to spend a blissful 24 hours in Venice

Luxurious interior of the Venice Simplon-Orient-Express train, an extension to Ultimate Italy, Luxury Gold Vacations

@vsoetrain

For the ultimate treat and crescendo to your stay, treat yourself to a journey on the Venice Simplon-Orient-Express. Continue basking in the timeless elegance of Venice on a luxurious journey to Paris, as an extension to Ultimate Italy, of our most popular Luxury Gold vacations. Opulent carriages, first class service and gastronomy courtesy of a Michelin-starred Chef, make this an unforgettable step back in time.

Read more: Meet the Michelin star chef putting his stamp on the Orient-Express menu

Discover this on: Ultimate Italy with Venice Simplon-Orient-Express

Auckland, New Zealand

Aucklands skyline showing the water in the background.

A stunning coastal city, Auckland offers luxury travelers a unique blend of natural beauty and urban sophistication. Whether you are strolling along the waterfront and enjoying views of Waitemata Harbor and the Hauraki Gulf, or exploring the city’s world-class museums and galleries, you’ll be longing for some extra time in this vibrant city.

Visit the iconic Sky Tower for panoramic views or take a helicopter ride. Explore the city’s underground lava caves and the stunning Waitakere Ranges rainforest. And pass the time enjoying fresh seafood and fine wine in the city’s many waterfront restaurants and bars.

Making your visit to Auckland even more memorable, travel with us and you’ll be treated to an exclusive dinner with one of the country’s famous former All Blacks rugby players. Just one of the exclusive moments that await on Luxury Gold vacations.

Read more: How to spend a decadent weekend in Auckland

Why not take a few extra days at the end of The Long White Cloud?

New Orleans, USA

The red paddle of a paddle ship in the Mississippi River, New Orleans

The Big Easy. A city packed with history, music and exquisite cuisine – there is always one more experience to savor. New Orleans is known for its unique blend of African, French and American cultures. Here you can enjoy jazz, blues, Creole cuisine, unique architecture and festivals including Mardi Gras.

Founded by the French, New Orleans was ruled for 40 years by the Spanish before being bought by the United States in the 1803 Louisiana Purchase, leaving behind a rich history full of fascinating tales. It’s no surprise it is one of the USA’s most popular travel destinations.

A big draw is the historic French Quarter, with its French and Spanish Creole architecture and vibrant nightlife along Bourbon Street. Visit St. Louis Cathedral and the legendary Preservation Hall jazz club. The city is considered the birthplace of jazz, and famous musicians such as Louis Armstrong and Jelly Roll Morton got their start playing in the city’s clubs and music halls. You can also enjoy the magic of Mardi Gras any time of year at the Mardi Gras World Museum.

Discover this on: Southern Grace

Read more: Why New Orleans’ Ritz Carlton Hotel is a cut above the rest

Alaska, USA

Alaskan landscape featuring mountains and water, with the tail of a humpback whale showing above the water.

An Alaska cruise is a must for any discerning traveler seeking natural beauty and adventure. And it makes the perfect extension to Majesty of the Rockies, one of our limited edition Luxury Gold vacations. Once you have been exposed to the outstanding natural beauty of Canada’s Rocky Mountains, we guarantee you’ll be yearning for more.

Over 12 days, we invite you to bask in the incredible scenery of Alaska’s Inside Passage. In the company of marine biologists and expert naturalists, stop at villages, waterfalls, fjords and glaciers.

Quiet and luxurious, your boutique cruise ship combines comfort with the ultimate in environmental protection. And it is perfectly sized to enable access to islands and coves. Intimately observe wildlife from the overwater viewing platform and enjoy exquisite onboard dining, with a bounty of fresh local produce.    

Discover this on: Majesty of the Rockies with Alaska Cruise extension

You may also enjoy reading: Why journeying through the Rocky Mountains will stay with you for a lifetime

Prague, Czech Republic

Charles Bridge, Prague, at sunrise

With a rich history and Romanesque, Gothic, Renaissance and Baroque architecture, Prague excludes old world glamour and charm. Known as the ‘City of a Thousand Spires’, it’s one of Europe’s architectural gems.

Must-see sights include the Charles Bridge, Old Town Square and Prague Castle. Take your time strolling along the Vltava River and enjoy views of the city’s skyline or explore the winding streets of the city’s historic Old Town. Prague is renowned as shopper’s paradise, and browsing its designer boutiques is the perfect way to indulge with some extra time in the city. Visit the luxury shopping district of Parizska Street for high-end brands such as Dior and Prada or explore the vintage shops in the Josefov neighborhood.

Add extra days at the start of: Harmony of Central Europe

Tokyo, Japan

The Alley of memories in Tokyo, showing traditional lanterns and small shops

Tokyo, the world’s largest metropolis, is known as the city where innovation meets tradition.

Despite its size, it is considered one of the safest and friendliest cities in the world. And with so much to explore, this is the kind of city you can spend many more days in.

Tokyo’s rich history can be seen everywhere in its architecture, particularly in its ancient temples and shrines. The magnificent Sensoji Temple dates back to the 7th century. The city is also home to modern architectural marvels, such as the Tokyo Skytree, a 634-meter tower that is one of the tallest structures in the world.

Explore temples, see vendors and fishermen in action at the Tsukiji Fish Market. The Yanaka district, with its narrow streets and traditional houses, provides a glimpse into Tokyo’s past. Dine on sushi, ramen, tempura and other exquisite Japanese dishes at the city’s acclaimed restaurants or try the delicious street food.

Read more: Guardians of a national icon: meet the Japanese cherry blossom doctors

Spend extra time in Tokyo at the end of Majestic Japan

 Zurich, Switzerland

Aerial shot of Zurich, switzerland showing the cathedral and the lake

Zurich is famous for luxurious lifestyles, high-end shopping, and decadent chocolate. Set alongside a shimmering lake and framed by the soaring Alps, the best of indoor and outdoor blend. It’s the perfect destination to spend some extra time, whether you’re looking for arts and culture, world-class dining or shopping and indulgence.

Zurich’ abundance of high-end boutiques and designer stores cater to the most discerning of shoppers. Bahnhofstrasse is one of the most famous shopping streets in the world, with good reason. A mile long, it features luxury brands such as Chanel, Prada and Louis Vuitton, as well as exclusive boutiques and designer wear. After all that shopping, take the weight off your feet and dine by the lakeside.

Add some extra days before the start of Majestic Switzerland

Read more: Majestic Switzerland through the lens of a Travel Concierge

To make even more memories on Luxury Gold vacations, why not add extra days at the start or the end of your journey? To help you choose, take a look at our worldwide collection of limited-edition Luxury Gold tours.

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Africa, Luxury Journeys

Cape expectations: how Travel Concierge Jameel makes South Africa sing

April 15, 2023 by Leanne Williams No Comments

At the helm of every Luxury Gold journey is your Travel Concierge. The ultimate destination experts, they offer flawless service 24/7, ensuring your tour is tailored to you. We spoke with Travel Concierge Jameel to find out more about the delights that await you on Spectacular South Africa, and how he makes this tour exceptional.

Jameel and his love for South Africa

A 7th generation Capetonian, with an enduring love for his country, Travel Concierge Jameel is the perfect person to show you around this extraordinary country. “South Africa is amazing. It moves people in so many different ways,” he tells us.

“I absolutely love the Spectacular South Africa itinerary. Cape Town is a very captivating city, and the safari is spellbinding. This tour is full of luxurious hotels, world-class dining and breath-taking scenery. But it’s also a journey into the real heart, soul and history of South Africa.”

The personal touch of a Travel Concierge

Image of Jameel, smiling, wearing a white shirt with a black tie and black jacket

“My goal is to make each journey the trip of a lifetime, so I add an extra personal touch,” Jameel says. “Every opportunity that I have, I try and do something unique for our guests.

“For example, I like to make my own way to the airport to meet guests, even if it is not the official arrival day of the tour. I like to welcome them personally. I also try to arrange a small surprise treat for when they arrive. It’s my way of saying welcome to South Africa.”

Cape Town and the 12 Apostles Hotel and Spa

Image of an outdoor picnic, set up overlooking the calm ocean with a blue and white-striped parasol for shade

@12apostleshotel

From the iconic Table Mountain to the pristine beaches of Clifton and Camps Bay, Cape Town is bursting with upscale boutiques, gourmet restaurants and acclaimed wineries. And, poised above the Atlantic Ocean and flanked by the majestic Twelve Apostles Mountain range and Table Mountain National Park, lies the 12 Apostles Hotel and Spa. Hand-picked for its unique 5-star experience, this stunning hotel is your home for the first five nights of our Spectacular South Africa tour.

“The first evening we host a welcome drinks reception which is an amazing way to start the tour. We sit out on the balcony and enjoy the sunset, before continuing to dinner,” Jameel says. “This is a great opportunity for me to meet the guests and find out what they are most looking forward to seeing. We wouldn’t get into too many details about itinerary at this time, but I will highlight a few things of what they can expect.”

Image of a room interior at 12 Apostles Hotel, with a glass coffee table, a landscape painting on the wall and ceiling height windows overlooking gardens at the end of the room

@12apostleshotel

Close to the heart of the vibrant city, the 12 Apostles Hotel and Spa features beautifully appointed rooms, dramatic ocean views, acclaimed restaurants and an award-winning spa. “It’s quite a spectacular property, very relaxing. It’s the perfect hotel for an extended stay, to see the best of Cape Town,” Jameel says. “And the views are sublime.”

Fine dining and a chance to connect

Photo of a restaurant table at 12 Apostles Hotel, dressed with candles and overlooking the ocean

@12apostleshotel

The welcome dinner on the first day of the tour is at Azure, an in-house restaurant of the 12 Apostles Hotel. This is an opportunity for guests to get to know each other and the Travel Concierge. Executive chef Christo Pretorius combines international inspiration with home-grown flavors on a menu that celebrates seasonality, sustainability and the bountiful fresh produce of the Cape. “They serve what’s called the Cape Malay cuisine,” says Jameel. “It’s a very unique cuisine, aromatic and flavorful.”

“Once we get into dinner, I take time to ask the guests what they’re looking forward to and their likes and dislikes, on an individual one-on-one basis. Then as the tour continues, every chance that I have for conversation with guests, I will use this to learn more about their preferences. This enables me, as a Travel Concierge, to tailor their experience at every opportunity.”

A choice of curated experiences

An aerial photo of Cape Town, looking towards the city from out over the ocean

“Whilst in Cape Town, there are two opportunities for guests to choose between two curated experiences,” Jameel explains. “Carefully chosen for Luxury Gold guests, this allows you to personalize your day, with two quite different experiences on offer.

“The District Six Museum offers a deeper insight into the history of South Africa. The museum tells a very poignant story, about an area where 60,000 people were forcibly removed from their homes, based on the color of their skin. It’s a remarkable museum which used to be a Methodist Church – a remnant of District Six.

“The Old Biscuit Mill also has a lovely history behind it. It used to be a biscuit grain silo and they turned that into this vibrant shopping area. For people who want to do some boutique exclusive shopping, you’ll find very unique items at the Old Biscuit Mill. And there’s some lovely eateries there also.

“Guests can also of course decide to remain at the hotel and enjoy its facilities or maybe explore more of Cape Town, and I would help them tailor this time.”

A national icon – Table Mountain

Table Mountain with sandy beach, breaking waves and foreground aloe succulent plants, Cape Town, South Africa

The flat-topped Table Mountain is the most iconic landmark of Cape Town, and probably of the whole of South Africa. It’s certainly one of the most photographed. “I think every Capetonian has their own relationship with Table Mountain,” Jameel says. “Some days I’ll just go and watch the sunset up there. It’s like this energy center of the world.”

Guests rise to the summit of Table Mountain in the famous cable car to enjoy 360-degree views across Cape Town, Lion’s Head and the Atlantic Ocean. They then bask in sunset with a mountaintop drinks reception. “The views from the top are gorgeous. You can see across the whole peninsula, through the city and across the bay,” Jameel says.

Personalizing your dining experience

“Cape Town is well known as a world leader in gastronomy, so there are many great eateries to choose from,” Jameel says. “In my role as a luxury Travel Concierge, it is my job to ensure the guests’ culinary experience is not only second to none, but also reflects their personal tastes and preferences.”

Whether you love vibrant food markets, romantic rooftop restaurants or gourmet winery cuisine, you’ll be treated to fresh, local ingredients and the city’s blend of cultures offering exciting and diverse dishes.

“When I send out my Travel Concierge welcome letter to guests a few weeks before the trip starts, I will include a hand-selected list of restaurants that I recommend,” Jameel explains. “This enables guests to do some research if they wish. Some guests request reservations at this time and, when guests arrive and throughout the trip I will also assist with recommendations and reservations.”

Image of bowls and plates of food, taken overhead

@boschendal

“La Colombe is currently the number one restaurant in South Africa, offering contemporary French-Asian fusion fine dining. They do an 8-course tasting menu, quite an extravagant dinner. FYN is another fine dining restaurant in the city, offering a Japanese African fusion, that I recommend to Luxury Gold guests. All the food is divine.

“We also enjoy the most exquisite farm-to-table lunch at The Werf on the Boschendal wine estate. It really is a spectacular day of the tour.” This unique dining establishment focuses on presenting contemporary soil-to-fork cuisine using only the best available local, seasonal and ethically sourced ingredients.”

Read more: In the kitchen with Allistaire Lawrence, Head Chef at the Werf

Discovering history at Robben Island

Image of school children dancing in sync in a classroom

“I have too many favorite parts of this trip. I am such a big fan of Cape Town and South Africa,” Jameel explains. “But one of the clear highlights is our visit to the Amy Foundation.”

The Amy Foundation offers programmes which develop and empower youngsters from challenged and vulnerable communities. The Foundation was named after American student, Amy Biehl, and founded by her parents. Amy tragically lost her life in 1993 near to Cape Town, through an act of political mob violence. The men convicted of her murder were granted amnesty through Amy’s parents and the Truth and Reconciliation Commission. Amy’s parents were determined to honor her love of South Africa and her belief in the truth and reconciliation process.

Image of Christo Brand standing at the edge of a terrace overlooking Cape Town with the ocean in the background

@christobrand60

“On this visit to the Amy Foundation we have lunch with Christo Brand, Nelson Mandela’s former prison warden.,” Jameel says. “It really brings back a lot of emotion for me, thinking back to what it was like growing up. The way that Mandela used peace and forgiveness to unite the country, Christo Brand really tells that story. He then wraps it into the story of Amy Biehl, how the foundation was started and how today it helps children in underprivileged areas.

“The Amy Foundation actually places students at the 12 Apostles hotel. There are a few students currently working there. So it’s nice to meet them at the hotel and tie that story back to the Amy Foundation.”

Read more: Meet Christo Brand, former prison guard to Nelson Mandela

A spectacular safari

Image of a couple in a safari jeep, close-cropped on their faces through the windshield

Following your sensational time in Cape Town, venture deep into the heart of one of the world’s largest game reserves on a thrilling three-day safari. Concluding your Spectacular South Africa tour, experience six game drives in a private, open-air safari vehicle, keeping a look out for the Big Five.

“Throughout the safari I will be with the guests, to ensure everything goes smoothly,” Jameel explains. “Even though, as a Travel Concierge I’ve done it for so many times, it never gets old. Every time I learn new things. It is such an exhilarating experience to see these animals in their natural habitat. If you are going to visit South Africa, you must experience a safari. And when it is your first time it’s absolutely incredible. You learn so much from the guides on each outing.”

Image of a boarded path into the accommodation at Lion Sands Game Reserve

@lionsandsgamereserve

The exquisite Lion Sands Lodge welcomes you with luxury suites with private decks and plunge pools. “The safari camp is superb. It’s like tranquil luxury,” Jameel says. “They see to your every need and I’m also there to ensure that everything is just perfect.”

Read more: Step inside the Lion Sands Game Reserve

My network of contacts makes holiday dreams come true

“South Africa is my home, and I know and love the city,” says Jameel. “This passion and knowledge, combined with my connections and contacts means I am uniquely placed to assist with guests’ requests. Maybe that is reservations at a restaurant, or tickets to a particular show or event. Or knowing the best place to celebrate a special anniversary. If a guest has a request, I try my utmost best to make it happen.

“When people tell you things like ‘you’ve made my childhood dreams come true’, that’s what makes me really smile. I want guests to not only have an amazing vacation, but a complete experience from which lifelong memories are made.”

To enjoy the very best of South Africa and benefit from the personal service of your Travel Concierge, take a look at our Spectacular South Africa limited edition luxury tour.

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