Times have changed. The world has changed. But our love and dedication to travel has remained unchanged. Although our standards have always been exceptionally high, we have elevated our protocols to help our guests plan, book and travel with confidence and provide the assurance that we all need.
Peace of Mind Promise
Luxury Gold is a proud member of The Travel Corporation (TTC) Family of Brands. Thanks to TTC's financial strength, you can feel confident that your monies and future travels with us are secure. To reassure you of the stability of our business, we invite you to learn about the healthy balance sheet of one of our sister brands.
We have all adapted to this new world, where it’s imperative for us to take additional measures to stay healthy. That’s why you can travel with us reassured that we have numerous new measures in place to elevate our hygiene standards and protocols.
We’re giving you the flexibility to change your booking up to 60 days prior to the departure of your tour. If, for any reason, you change your mind about your tour, you can select different dates and/or a new destination without penalty on the land portion of your tour with us (airlines may impose different change policies and penalties).
Don't miss out on securing the tour and departure you want. With our free, no obligation 3-day booking hold, you can rest assured knowing that your preferred departure date is waiting for you until you confirm your travel plans.
We are committed to your wellbeing. Vaccination against Covid-19 is not mandatory to travel with Luxury Gold. However, we strongly recommend that guests are vaccinated before traveling.
Please note that airlines and/or other authorities may have different requirements. It is the guest's responsibility to comply with these requirements at all times. No refunds will be given if guests are unable to undertake some or all of their vacation due to their failure to comply with these requirements. This policy is subject to change at any time without notice.
How do I keep track of travel restrictions?
It is important to stay well-informed about travel restrictions and guidelines for the countries you wish to visit. Our travel advisors are here to answer any questions you might have, whether via phone or email. In addition, to help you stay up-to-date, Luxury Gold has provided a powerful and easy to use tool that provides a wealth of information all in one convenient place.
How will Luxury Gold take care of my health and wellbeing?
When you travel with us, you can rest assured your health and wellbeing are our top priority. As well as implementing hygiene and wellbeing protocols that have been endorsed by the World Tourism & Travel Council (WTTC), our Travel Directors will always ensure that all protocols are adhered to, and will provide support and guidance to our guests.
We have worked closely with the World Travel & Tourism Council (WTTC) to guide and co-create their “New Normal Safe and Seamless Traveller Journey” global protocols.
TOURCARE was created in collaboration between USTOA, CATO and ETOA (United States, Canadian and European Tour Operators Associations). These guidelines provide direction for tour operators across all touch-points of a tour – staff, suppliers, and passengers – to ensure that health and sanitisation protections are in place for each stakeholder and the communities visited. Sanitisation procedures recommended are those issued by the World Health Organization (WHO), the Centers for Disease Control (CDC), the European Centre for Disease Control (ECDC), and the Public Health Agency of Canada (PHAC), as well as local governmental health authorities.