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HomeWhy Luxury Gold

Book with Confidence

Times have changed. The world has changed. But our love and dedication to travel has remained unchanged. Although our standards have always been exceptionally high, we have elevated our protocols to help our guests plan, book and travel with confidence and provide the assurance that we all need.

Peace of Mind Promise

Luxury Gold is a proud member of The Travel Corporation (TTC) Family of Brands. Thanks to TTC's financial strength, you can feel confident that your monies and future travels with us are secure. To reassure you of the stability of our business, we invite you to learn about the healthy balance sheet of one of our sister brands.

Read Brett Tollman's, Chief Executive of TTC, letter on The Travel Corporation website.

Tourists Discovering Machu Picchu

Free 3-Day Booking Hold

Don't miss out on securing the tour and departure you want. With our free, no obligation 3-day booking hold, you can rest assured knowing that your preferred departure date is waiting for you until you confirm your travel plans.

Plan with Confidence

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What is Luxury Gold's vaccination policy?

The wellbeing of our guests is our top priority. From 1 January 2023, Covid-19 vaccination is not mandatory to travel with Luxury Gold. However, for the well-being of all guests, we highly recommend being vaccinated before travelling.

Please note that guests will need to comply with specific vaccine and/or booster requirements imposed by airlines and/or authorities in the destination visited, as well as requirements for accessing restaurants and venues, which may be more restrictive than above. It is guests’ responsibility to ensure that they comply at all times with these requirements. No refunds will be given if guests are unable to undertake some or all of their vacation due to their failure to comply with these requirements. 

This policy is subject to change at any time, without notice. 

How do I keep track of travel restrictions?

It is important to stay well-informed about travel restrictions and guidelines for the countries you wish to visit. Our travel advisors are here to answer any questions you might have, whether via phone or email. In addition, to help you stay up-to-date, Insight Vacations has provided a powerful and easy to use tool that provides a wealth of information all in one convenient place.

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How do I know my money is safe?

Insight Vacations is a proud member of The Travel Corporation (TTC) Family of Brands. Thanks to TTC's financial strength, you can feel confident that your monies and future travels with us are secure. 

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What if my travel situation changes?

When booking your tour, you can hold your departure for 3-days with no obligation. You also have the flexibility to change your booking up to 60 days prior to the departure of your tour.

Travel with Confidence

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What support will there be on my tour?

A dedicated Well-Being Director, with the latest health authority and local government guidelines, will be available on all tours of more than 15 guests. Your Well-Being Director is responsible for the quality assurance of all hotels, restaurants and other venues you visit during you tour. Quality checks will ensure that all travel partners meet local regulations and the established TTC, WTTC and WHO well-being protocols.

How will I stay well while travelling?

Our coaches are equipped with air filters that are inspected, cleaned daily and replaced regularly, All frequently touched surfaces inside your coach — including handrails, doors, tables, overhead lockers — plus your luggage handles, will be disinfected multiple times each day. Guests are asked to bring your own face mask and gloves, but in the case of emergency, personal protective equipment will be distributed to you. 

Find Out More about How We are Committed To Your Well-Being.

What happens if someone gets sick?

Prior to every tour, all team members and guests will complete a personal well-being declaration before joining their tour. Should an incident arise on tour, rest assured that we have protocols in place. We will direct distancing and coordinate with local medical support and testing. We will liaise with local authorities to follow directives, which will vary across countries, and support. 

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Safe Travels Lg Logo

We have worked closely with the World Travel & Tourism Council (WTTC) to guide and co-create their “New Normal Safe and Seamless Traveller Journey” global protocols.

Tourcare Luxury Gold Logo

TOURCARE was created in collaboration between USTOA, CATO and ETOA (United States, Canadian and European Tour Operators Associations). These guidelines provide direction for tour operators across all touch-points of a tour – staff, suppliers, and passengers – to ensure that health and sanitization protections are in place for each stakeholder and the communities visited. Sanitisation procedures recommended are those issued by the World Health Organization (WHO), the Centers for Disease Control (CDC), the European Centre for Disease Control (ECDC), and the Public Health Agency of Canada (PHAC), as well as local governmental health authorities.