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Providing the answers to your questions about the Luxury Gold experience. Before, during and after your tour.
Your Luxury Gold tour combines luxury hotels, exceptional dining and curated experiences into one unforgettable journey.
Your Tour Experience
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clear searchWhat is the role of the Travel Concierge?
How many guests will be in my group?
All Luxury Gold tours are small group tours, with an average of 20 guests. In such a small group, you'll receive more personal attention from your Travel Concierge, and you'll benefit from access and experiences not available to larger groups.
What does porterage mean on my tour?
How much free time will I have on my tour?
Free time is built into every Luxury Gold tour, enabling you - with the assistance of your Travel Concierge - to personalize your tour and discover a destination in the way you choose.
How much walking is involved on a Luxury Gold tour?
What are my options as a solo traveller?
Coach Travel
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With Luxury Gold, you'll travel aboard a specially configured coach with plentiful legroom. Despite travelling in an average group of size of just 20, we've opted to retain a full-size coach rather than downsizing. So, you'll have plenty of personal space to enjoy the journey.
How long will I spend on the coach?
Accommodation
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Can I use my electrical appliances?
Electrical plugs and outlets differ throughout the world so you'll need a universal travel adaptor suitable for the countries you are travelling to in order to use any mobile devices. Electrical currents also vary throughout the world and we suggest you carry a converter for any electronics that are not dual voltage in order to prevent them being damaged.
Can I have my laundry done?
Most hotels offer a laundry service. However, it is a good idea to try and pack enough clothing to avoid having to do laundry, as it can sometimes be costly or inconvenient.
Dining
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What should I do if I have specific dietary requirements?
We encourage all guests to advise us about any specific dietary needs that they may have (vegetarian, diabetic, gluten free, etc.) and we will strive to accommodate them.
We kindly request that you advise us of any dietary requirements when completing registration on My Luxury Gold. Please also discuss your needs with your Travelling Concierge at the start of your tour. Where possible, we will endeavor to make arrangements with our suppliers however requests cannot be guaranteed on every occasion.
Sustainability
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Wellbeing and Safety
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How can I stay safe while travelling?
Staying in Touch
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How else can I keep in touch with friends and family?