We take for granted that we can skip across our 50 fine states, but who do you choose to do it with again and again? Are you brand loyal or do you share the love? Are frequent flier points your raison d’être? Airline rankings tend to take into account things like: value for money, ticket flexibility, comfort on board, customer service, baggage allowance (and of course any mishandling of that baggage), flight delays and cancellations, loyalty programs and availability of WiFi but different things are important to different people – consider your criteria. Perhaps you live for a good snack menu, or cannot abide poor punctuality.

The main domestic airlines in the United States (sometimes called the Big Three) are “legacy carriers”, American Airlines, Delta Air Lines and United Airlines – and Delta consistently outperforms the other two. Many travelers seem to see Delta as a safe pair of hands. But let’s have a look at how the others stack up – these are our best domestic airlines right now.

JetBlue

It started its life as one of the low cost airlines though it was never as stripped back as some, always offering free drinks and snacks and a free carry-on. Nowadays, JetBlue serves over 100 airports in the United States, offering a reasonable economy fare whether you’re flying LAX to JFK or making a “short” hop from Miami to Washington DC. The airline is beloved of travelers who eschew being taken for a ride – the economy fare is straightforward, with few frustratingly hidden extras, other than checked bags (but domestic airlines almost never include free checked bags these days). JetBlue also scores highly for cabin features thanks to seatback screens, free WiFi and relatively generous legroom.

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Delta Airlines

Why are American travelers so loyal to Delta? It seems to be about consistency. It’s not that Delta wins out in every category, just that Delta is consistently strong. The quality of the in-flight service is high, and (as a result of such extensive coverage – over 200 airports nationwide), the amenities on the ground are impressive, with Sky Clubs for premium cabin passengers at major airports and a dazzling new $4 billion terminal at LaGuardia. Delta is also one of the best domestic airlines for its business class offering, which includes access to Delta One lounges, Missoni amenity kits and a 180-degree flatbed seat.

Alaska Airlines

Alaska knows how to keep its frequent fliers happy and at least part of that is the range of snacks and drinks, which definitely works a little harder than the average. On the menu: Straightaway Nitro Espresso Martinis (made with espresso from Portland-based Stumptown Coffee Roasters), an exclusive Cloud Cruiser IPA from Fremont Brewing (Seattle-based) and wines from WA-based Browne Family Vineyards. These are just some of the markers of what frequent fliers say is a pleasant all-round experience, with friendly staff, reliability and a sense of ease. The Alaska Airlines Mileage Plan has a lot of fans, too and the airline’s range of partners includes the oneworld alliance.

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Tradewind Aviation

Consistently named one of the best domestic airlines by readers of Conde Nast Traveler, Tradewind Aviation is a private and scheduled service in the Northeast, Southeast, and the Caribbean, known for flying to luxury destinations like Nantucket, Martha’s Vineyard and St. Barths. Tradewind flies out of private air terminals which is helpful for eliminating TSA delays and means passengers don’t need to check in more than 60 minutes before take-off, rather than the traditional two hours. Conde Nast Traveler readers say Tradewind staff are helpful and generous, and that the experience is stress-free.

Hawaiian Airlines

One of the best domestic airlines hands down for being on time (which is almost everything in this game), Hawaiian was unbeatable on punctuality for 18 years but was knocked off the top spot by Delta in 2023. Still, frequent passengers cite reliability as well as an excellent safety record, Hawaiian spirit, n0 change fees, comfy seats, free Wi-Fi and island-themed refreshments (furikake chips, macadamia popcorn, craft beer from Maui Brewing Company), among the reasons they fly Hawaiian Airlines whenever they get the chance. There’s also lie-flat seating in the premium cabin on longer flights.

Southwest Airlines

No longer serving merely its namesake region, Southwest serves over 110 airports across Mexico, Central America and the Caribbean, as well as the United States. It’s one of the lower cost airlines and the only one we’re aware of still offering free checked bags. As well as having the most reasonably priced seats in the clouds, Southwest is considered one of the best domestic airlines thanks to its culture of great hospitality, attention to smaller cities, flexible policies and straightforward booking processes.

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American Airlines

Let’s end on another of the Big Three. American Airlines is the world’s largest airline in terms of fleet size and number of scheduled passengers. The extensive network is a huge boon for frequent fliers, as is the AAdvantage loyalty program, particularly as American Airlines is a founding member of the oneworld alliance. American, of course, has all the modcons: comfortable lie-flat business class seats, good in-flight entertainment and spacious seats. American Airlines continues to invest in enhancing its routes, too.

In the mid 2010s, premium economy was the class cabin of concern – these were the seats that airlines were pouring their investment into. It looked as though first class might face extinction, making business class seats the most sought-after seats on the plane. But then, something switched, as elite travelers went in search of one-of-a-kind, ever more luxurious experiences, and consequently many airlines have had a first class glow-up in recent years, with the gap between business and first class appearing to widen. We’re exploring the upper echelons of air travel below, just in case you’ve ever wondered: first class vs business class – what exactly is the difference?

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1. What is the highest class in a plane?

First class is the highest category of ticket you can buy. But between airlines, first class varies enormously and numerous airlines have added even more premium and unique options to the repertoire, such as Etihad’s The Residence. One airline’s business or first class offering can also vary massively between routes.

2. Which seat is better: first class or business class?

Business class seats tend to be the most luxurious version of what you get in economy and premium economy cabins, in that they are still actual seats, whereas first class seats tend to be within larger suite-like spaces, with full beds and privacy curtains or doors. Business class seats still have privacy, usually as a result of clever seat configuration, and they always have plenty of space, usually enough for lie flat seats.

3. Which food and drink is better: first class or business class?

There is a clear shift in the dinner service between these classes. In business class, you will usually enjoy restaurant-style plating with cloth napkins, ceramics, glassware and cutlery and you may be able to pre-select your meals or dine on demand, depending on your airline. In first class, things go up a notch; airlines are aiming to give you an actual gourmet experience, with elevated fine dining presentation, rare vintage wines, more choice and exclusive menus designed by Michelin star chefs.

4. What are the other key differences in amenities?

Essentially, first class is looking to provide a luxury hotel experience in the air, whereas business class is looking to make your flight as smooth and comfortable as possible. So, in business class, you’ll have more control over your personal space than in economy or premium economy (temperature, lighting), and you’ll have bedding to transform your seat into a bed. Business travelers will have easy access to plug sockets and WiFi and everything they need to get on with their work or take a break from it.

In first class you’ll have this, plus perhaps a personal minibar, access to a shower, a flat screen TV and space for another passenger to come and dine with you. There are luxurious amenities in both classes – Emirates works with Bulgari on their amenity kits, and Turkish Airlines works with Ferragamo, for instance. As a first class vs business class case study, Air France’s La Premiere passengers get embossed boxes in Air France red or pearl grey, with hand cream, eye contour balm, serum and moisturizer by Sisley, whereas the equivalent business class bag includes two Clarins moisturizers.

5. What’s the difference on the ground?

Like everything in the world of luxury travel, no two airport lounges are created equal. Generally, business class and first class passengers will have access to airport lounges, with extra special first class lounges available in some circumstances, for the most elite first class fliers. For instance, at Singapore Changi airport, Singapore Airlines has gold and silver lounges, as well as The Private Room, with a maximum capacity of just 78. As well as lounge access, first class passengers often receive additional perks like chauffeur-driven cars to and from the airport and dedicated jet bridges so they don’t have to board the plane with everyone else.

6. Is there an industry standard for airline classes?

Broadly speaking, business class is an enhanced experience, designed for your comfort, with wider seats and more amenities than economy or premium economy and first class is the highest level of luxury and service. But the reality is more complex; airlines have different priorities and different seat configurations on different routes, and they’re making updates to their fleets all the time.

7. Is it worth upgrading from business to first class?

You are never going to be uncomfortable on a business class flight, so this question comes down to what you are prepared to pay for. In the battle of first class vs business class, there is much to consider. How long is the flight you’re taking? For domestic flights, the difference in service will feel small, and you won’t have much time to make use of the amenities. Will you feel the benefit? Have you checked specifically which seats are available on your route and your airline? Not to mention, it’s often quadruple the price to travel in first class. We found an Emirates business class ticket from NYC to Dubai for $5,537 while the equivalent first class ticket cost $21,967.

Turning left – it’s something that every passionate lover of travel wants to do at least once in their lifetime. When you enter a business class cabin, everything is prepared just so: the lie-flat seats are upright in their glossy pods, the premium blankets are neatly folded, the generously sized flat-screen TVs are stocked with entertainment, and champagne awaits you in a real glass flute. That’s before you even get to chef-designed food and beverage offerings, white-glove service and peaceful cabin lighting. If you’re wondering about the best airlines for business class experiences, we’ve got you covered.

A passenger in British Airways’ Club World cabin

Qatar Airways

Flying business class, you get to know the cream of the crop. And Qatar Airways has the awards to prove it: not only did it top the list of the world’s best airlines for business class at the Skytrax World Airline Awards 2023, but Qatar Airways’ business class has a whopping six styles of business class seat to choose from. The plush curve of its QSuite seat, which converts to lie flat beds, is legendary, with doors you can slide across discreetly for privacy. Families or groups travelling together can also request a quartet of QSuites for a shared mega-suite; meanwhile the newer Business Class Suite (on some 787-9 Dreamliners) is even more spacious and comes with wireless charging points and a 79-inch lie-flat bed. Expect good food: Qatar also won “Best Catering” in the 2024 Airline Excellence Awards.

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British Airways

The UK’s flag carrier is known for its immaculate service and experienced flight attendants – every customer in its business class cabin is greeted by name and offered a glass of champagne as they board. The historic airline is also known for pairing with star chefs, premium champagne brands and cult British food and beverage companies for its upmarket business menu (afternoon tea is a real highlight). The brand new incarnation of its “Club Suite” started arriving on flights in 2019, with direct- access for every seat, a sliding door for privacy, 40 per cent more storage space and wifi all adding a vast improvement to the airline’s former offering.

Emirates

An onboard bar is a perk you don’t see on every flight is a trip to a mile-high bar. And Emirates is one of a handful of airlines that have crafted these separate spaces with seating areas, for a sociable leg-stretch during long flights. Lacquered woods and cream leather characterise Emirates’ luxe-feeling business-class seats, while switched-on flight attendants are quick to offer drinks and bring beautifully presented meals on gleaming chinaware. The airline launched ultra-luxe amenity kits with Italian brand Bulgari in 2023, with business class flyers enjoying mini Amethyste eau de toilettes as well as rich moisturisers, lip balm, a mirror, dental kit and foldaway hairbrush. 

Singapore Airlines’ latest business class cabin

Turkish Airlines

Turkey’s national carrier is known for its comprehensive network connecting east and west; and the business class experience is just as glamorous as you’d expect. Sculptural, curved black seating pods are well padded and feel spacious even for taller passengers. Turkish Airlines was awarded Best Business Class Catering for its onboard food and beverage in 2023, with menu items including mezze platters, kofte, swordfish brochette and Turkish “borek” pastries. Denon noise-cancelling headphones are provided to every business class passenger, for a seamless movie-watching experience, as are slick leather pouches of Ferragamo beauty products.

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Singapore Airlines

Known for its superb food and ever-smiling hospitality, Singapore Airlines is a carrier many business travels relish the thought of flying business class with. Its ‘Book the Cook’ feature means you can peruse a broad menu pre-flight and reserve your main course in advance; food is beautifully presented, while drinks include premium champagnes like Piper-Heidsieck, Singapore Sling cocktails and even mile-high cappuccinos. Meanwhile Singapore’s lie-flat beds are handcrafted from Scottish leather and diamond-stitched, with a cushioned headboard adding extra comfort. Wifi is also free to all business passengers.

Delta 

Often scooping the top spot when business travel bloggers rank the USA’s best business class experiences, Delta is a delight to fly in style. The service has had specific shout-outs from the likes of business travel website The Points Guy, while Business Traveler US crowned Delta the best business class in 2023. Its Delta One cabin refreshes you with a hot towel service on arrival, with swish Someone Somewhere amenity kits for further pampering throughout the flight. The buzz is all about the recently-launched Delta Suite, which has a fully lie-flat bed with memory foam, sliding doors (on most aircraft), do not disturb signs for passengers, and premium bedding made from recycled materials, including plastic bottles.

The Japanese ‘Washoku’ menu on ANA (All Nippon Airways)

Virgin Atlantic

Virgin adds a little extra insider factor to its business class by playfully naming it “Upper Class” – and in the absence of a First Class cabin, the airline’s business one does feel as deluxe as it gets. Disco-hued low lighting adapts to help you acclimate to time-zone changes; plush maroon-leather seats glide effortlessly to a flat bed, with generous, squishy bedding provided by the flight attendants. Virgin is also well-rated for its service – which, unlike some nation’s airlines, manages to be friendly, cheeky and irreverent as well as capable and helpful. It also has character-packed, sociable airport lounges at its main hubs: London Heathrow’s Virgin Atlantic Clubhouse has Peloton bikes, relaxation pods, a video-game zone and pool table.

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Cathay Pacific

This Hong-Kong-based airline is one of Asia’s most luxe flying experiences; a business class fare here will buy you a few hours in the award-winning Aria Suite seat (launching in Q4, 2024) with a 24-inch widescreen TV you can connect to with Bluetooth. Business Traveler recently listed  the new design as one of their 10 most anticipated business class cabins of 2024. In the meantime, super-soft bedding, switched-on service and a well-stocked inflight entertainment system all keep fans of the airline coming back for more. As does the food: Asian-influenced papaya salads, beef tenderloin, prawn stir fries with jasmine rice or truffled Croque Monsieurs.

ANA (All Nippon Airways)

Those who know their airline loyalty points and global business routes all covet a seat on an ANA long-haul flight to Japan. Its seat design “The Room” has one of the most generous seating areas on the global business class landscape, with tons of storage space, a 24-inch movie screen and a sliding door to hide away behind. All business class flyers get a collectable amenities pouch designed by cult luggage brand Globetrotter, a lie-flat bed and a choice between a traditional Japanese menu and an international one. Go for the former: the airline’s Executive Chef Shimizu is highly regarded, and this beautifully crafted, multi-course meal might include snapper sushi, miso-marinated mackerel and wakame salads, all served on beautiful Japanese ceramics.

Etihad

Back to the Arab Gulf for another deluxe business class cabin. Abu Dhabi’s home airline has been ahead of the game for some time when it comes to technology (wireless charging points, Bluetooth connection), inflight entertainment and seat innovations. Frequent flyers rave about its chic Acqua di Parma toiletries, Armani Casa blankets, marble-effect table tops and plush flat-bed seats with soothing, lamp-style lighting. Lunches and dinners are also served on smart Armani Casa chinaware: expect lashings of champagne, Arabic mezze, expertly executed curries and a broad wine and spirits selection. Little touches like noise-cancelling headphones and seats with a massage function add hotel-style luxury to the business class experience.