Niagara’s cascading falls. Quintessential Quebec. Mouthwatering Indigenous cuisine. To learn more about the highlights that await on Indulgence in Eastern Canada, and how each aspect of your journey is made exceptional, we spoke with Travel Concierge Arsen.

Falling deeply in love with this vast and sophisticated land, Arsen made Canada his home seven years ago. His exceptional concierge skills were honed with the Four Seasons luxury hotel brand before he began leading Luxury Gold’s small group journeys.

Offering a flawless personal service tailored to you, your Travel Concierge is an expert in both your destination, and your tastes.

“I provide a personalized and anticipatory service. That’s the luxury part of our journeys,” he tells us. “I answer your questions before you ask them, as much as is possible.”

Discover this on: Indulgence in Eastern Canada

Canada’s full splendor

“I think what makes Indulgence in Eastern Canada so special is that it shows you whole splendid package of Canada, nothing is left out,” says Arsen. “We explore the English-speaking part in Toronto and Ottowa. And we are also immersed in the deep Francophone culture in Quebec City and Montreal, which is a large part of Canada’s history.

“Canada’s Indigenous culture is also a huge part of this magnificent country’s story, which is told beautifully on this tour. We meet some fascinating people and enjoy Indigenous dining, all the while learning about both the history and present day lives of these communities.”

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A thundering start in Toronto

Your tour starts with the thundering cascades of Niagara Falls. One of the most thrilling things to do in Eastern Canada. An expertly narrated cruise allows you to experience the power of the falls up close, with the mist falling all around you. A five star stay at the St Regis Toronto, a VIP guided tour and wine tasting at Château des Charmes and a warm Canadian welcome provides a spectacular start to your luxury journey.

Exceptional dining every day

“We dine in some sensational restaurants. Sagamite in Quebec is particularly stand-out because it traces the path of indigenous gastronomy,” says Arsen. “Their menu features a BBQ of elk, deer and bison, which many people have never tried before. It’s a real treat for the palate.”

This charming restaurant in historic Old Quebec delights with both a gourmet feast and a cultural experience. As you feast on a Flaming Yatista BBQ prepared tableside, you’ll discover how important fire is to the First Nations and learn the staple meats they thrived on.

“Sagamite is the only Indigenous restaurant in Quebec City and it’s family owned,” says Arsen. “It’s a very intimate experience, you see the photos and murals of the family. The portions are huge and the food delicious.”

Spectacular hotels. Every night

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Spectacular hotels bookend each day of Indulgence in Eastern Canada. Elegant and hand-selected, these magnificent stays provide a relaxing retreat as well as shining a lens on the country’s rich history.

“What sets this tour apart in terms of hotels is the variety. Each one is sensational. You enjoy the chic of an ultra-modern hotel, and the chance to stay in amazing historic properties,” says Arsen. “So, for every taste there is a luxurious delight, and each night is an experience in itself.

“We handle everything for you. When you arrive, your luggage is in your room waiting for you and your keys are ready.

From chic to chateau

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“Your hotel experience begins at The St Regis, Toronto. Its right in the center of the city,” Arsen tells us. “Ultra-modern, its pure luxury and everything has buttons.”

A dramatic feature of Toronto’s skyline, with its gleaming silver spire, the St. Regis Toronto is Canada’s tallest residential building. Sip champagne and bask in the heated saltwater, infinity-edged lap pool with spectacular views.

“Then for a real taste of history you have the Fairmont Hotels, which are exceptional,” says Arsen, of the Fairmont Château Laurier in Ottawa. And the jewel of the crown, the Fairmont Le Château Frontenac in Quebec City, an icon of Eastern Canada travel.

“The Fairmont Le Château Frontenac is the most photographed hotel in the world, and rightly so. It’s unbelievably beautiful,” Arsen enthuses. “Sitting regally on the top of a hill, wherever you go in the Old City of Quebec, it is guarding over you.

“We have local expert who gives us an exclusive, behind-the-scenes tour of the hotel. Gain access to areas not normally learn how Fairmont Le Château Frontenac’s history is intertwined with the inhabitants of Quebec City.”

Read more: The revered Quebec City hotel with an iconic movie star reputation

Personalize your Day – historic Montreal

On every Luxury Gold tour, you can enjoy the chance to personalize your day through carefully curated experiences. Thoughtfully chosen with the Luxury Gold guest in mind, your Travel Concierge will help you tailor your choices to get the most out of your day.  

“On Indulgence in Eastern Canada we have three opportunities to personalize your day. Once in Quebec, Ottawa and again in historic Montreal,” says Arsen. “We understand that guests like to explore in different ways so have curated experiences to cater for different tastes.”

Canadas second largest city and the world’s second largest francophone city after Paris, Montreal’s French colonial history dates back to the 16th century. A seductive blend of European charm and North American heritage, exquisite architecture and cobblestone streets blend harmoniously with modern hotels and fine dining.

“Here guests can explore the cobblestone streets of Old Montreal with a Local Expert, one of the great historical things to do in Eastern Canada. Or join a vibrant mural and street art tour to learn about the artists, works, and public art scene that is thriving in this city.” Arsen explains.

In addition to these curated experiences, your personal Travel Concierge also goes the extra mile to further customize your trip. Combining insider knowledge of each destination with the ultimate black book of contacts, they’ll feed your passions and inspire your curiosity during your free time. Whether its concerts or cuisine, exploration or relaxation, they’re always on hand with thoughtful suggestions.

Small groups means more focused attention

“If guests need specific information or have any questions, I’m always available,” Arsen tells us. “With these small group journeys, I have plenty of time to interact one on one with guests, which makes the tour very personal.

With an intimate setting of an average of 20 guests, guests can enjoy a bespoke and tailored service.

“I’m able to learn about each guest and what they like. I always like to understand what brings them here. For me it’s about treating guests as individuals rather than as a whole group.”

A special treat

“I love to leave guests with a special treat.,” says Arsen. “On my last tour I bought maple leaf pins for everyone. They were crafted in part from the original copper which covered the roofs of Canada’s Parliament buildings in Ottawa, from 1918 to 1996. This meant they were taking home a part of Canada.

“The pins are actually made by members of a charity, supporting equal opportunities for disabled people in the workplace, so you’re also supporting an important project. The guests loved it so much, they were deeply moved and touched.”

“It gives me great pleasure to ensure that, for each and every guest, their journey is unforgettable.”

To enjoy all this and more, take a look at our luxurious Indulgence in Eastern Canada tour.

Meticulous craftsmanship. Exquisite materials. Prestigious brand heritage and attention to detail. When it comes to shopping for a travel souvenir, we understand you’re looking for something special to remember your journey by.

That’s why we’ve pulled together a list of our favourite shopping destinations in a selection of the world’s most glamorous cities – you needn’t look anywhere else. From browsing big-name luxury brands on the Champs-Élysées in Paris to shopping for men’s tailoring on London’s lesser-known Jermyn Street, these are just a handful of the exclusive boutiques and decadent shopping experiences that await you on your travels.

Bond Street, London, UK

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Acclaimed for its elegant stores, designer fashion brands, art galleries, fine jewelry and antique shops, Bond Street is one of the world’s most renowned shopping streets. It is also the most expensive and sought after strips of real estate in Europe.

This luxury shopper’s paradise has been at the heart of London’s high fashion since the 18th century and is where you find iconic flagship stores of Chanel, Louis Vuitton, Gucci, Prada, and Versace, showcasing the latest haute couture and ready-to-wear collections. As well as exquisite jewelry stores such as Tiffany & Co., Cartier, and Bulgari.

More than just a high-end retail experience, you can enjoy an auction at Sotheby’s or an exhibition at The Royal Academy of Arts. And with Claridge’s or The Ritz just steps away, treat yourself to a luxurious British afternoon tea.

While in the capital, gentlemen should also take a look at Jermyn Street. Dating back to 1664, Jermyn Street holds a worldwide reputation for high quality British artistry and craftsmanship. One of the more unique shopping streets you will find, it is home to the highest concentration of gentlemen’s clothiers in the city. The street hosts London’s finest men’s tailors, shirt makers and suppliers of leather goods.

Visit London on: British Royale

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Via Condotti, Rome, Italy

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Synonymous with luxury shopping Rome’s Via Condotti is a destination in itself.  Where fashion, art, and history converge, the street is adorned with prestigious fashion houses and renowned Italian brands. Here you will find Valentino, Fendi, Bulgari, Gucci and Salvatore Ferragamo, and discover a rich tapestry of high fashion, exquisite leather goods and designer accessories.

One of the world’s most famous shopping streets, a day spent on Via Condotti is a day immersed in the grandeur of Italian fashion and craftsmanship. Opulent flagship stores and boutique showrooms bustle with attentive and knowledgeable staff providing a personalized service. Take a break from shopping at charming sidewalk cafes, savoring an espresso or gelato and drink in the street’s picturesque architecture and historical charm.

Often going under the radar Via del Babuino is also a charming shopping location. Running from Piazza del Popolo to the Spanish Steps, the street is dotted with high-fashion boutiques among which are Chanel, Cavalli, Tiffany, Sandro Ferrone and RedValentino brands.

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Avenida da Liberdade, Lisbon, Portugal

Lisbon’s chicest street, Avenida da Liberdade, was conceived by the city’s urban planners who wanted it to mimic Paris’s iconic boulevards and shopping streets. Built in the 19th century, a thoroughfare was created in the center of the Portuguese capital featuring wide, leafy lanes. The cobblestoned promenades are paved with stunning Portuguese-style patterns, smoothed by the many pedestrians over the decades.

Because of its history, Avenida da Liberdade became the natural destination for opulent visitors. The most expensive street to buy or rent property on, it is adorned with grand theaters, townhouse-style homes of dignitaries and celebrities, and luxury hotels.

Unsurprisingly Liberdade is also the most sought-after address for big-name fashion labels. Cartier, Miu Miu, Louis Vuitton, Hermès and Gucci can all be found, offering a luxury shopping experience to rival Paris or Milan.

Treat yourself to a gourmet dining experience at one of the elegant restaurants, indulge in a delightful pastry at a traditional café or a stay at one of the luxurious hotels that adorn the Boulevard.

Chiado is also considered to be the best shopping district in Lisbon, in which fine boutiques and street markets coexist to offer a blend of classic and contemporary fashion. It is a great place to buy gold and jewelry as you often get a better deal here than anywhere else in Portugal.

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Avenida Alvear, Bueons Aires, Argentina

@visitbuenosaires

One of the world’s most stylish and flamboyant cities, Buenos Aires just oozes sophistication and style. To fill your shopping desires head to Anevidar Alvear, one of the city’s most aristocratic avenues. Dating back to 1885 it is the home of architectural marvels like the iconic Teatro Colon, a grand opera house that has hosted world-class performances for over a century.

An impressive lineup of prestigious fashion houses and designer labels including Gucci, Chanel, Louis Vuitton and Prada can be found. Additionally, exclusive jewelry boutiques such as Tiffany & Co. and Cartier offer dazzling collections for those seeking timeless elegance.

To complete the experience, a tantalizing selection of upscale restaurants and cafes adorn the avenue. Indulge in gourmet cuisine or enjoy a delightful afternoon tea at the classic Alvear Palace Hotel.

A lesser known but must-visit destination for upscale shopping in Buenos Aires is Galerías Pacífico, an exquisite shopping mall that exudes both historical significance and contemporary glamour. This magnificent Beaux Arts style building, originally constructed in the late 19th century as a railway station providing access to the Pacific Ocean, has a captivating past. The basement of Galerías Pacífico was later revealed to have served as a grim torture chamber during the military junta of the 1970s. Today, Galerías Pacífico is home to an exciting range of upscale boutiques. Inside, you’ll discover an array of world-renowned brands, including Ralph Lauren, Hugo Boss, Tommy Hilfiger and Lacoste, among others.

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Ginza, Tokyo, Japan

@future.architects_

Though not so much a street as a district, Ginza in Tokyo is a luxury shoppers paradise. The ritziest and biggest upscale shopping district in Tokyo is home to the city’s exclusive boutiques and glamorous department stores, such as the classic Mitsukoshi and avant-garde Dover Street Market. Dior, Cartier, Louis Vuitton, Chanel, Prada, Burberry, Printemps, Chaumet and Hermes all have boutiques here.

The district is also dotted with art galleries, traditional tea houses and Michelin-starred restaurants, offering a fusion of artistic expression and gastronomic delights.

Also in Tokyo, Omotesando Hills is a sleek, chic shopping, dining, art and café space that opened in 2005, designed by the famous modern Japanese architect Takao Ando. While this leafy boulevard includes some of the most popular shopping malls in the city, it’s also one of the more unusual shopping streets in that it is home to some of the most amazing examples of human-scale modern architecture that you’ll find anywhere in the world. The Prada and Dior buildings are both are outstanding when lit up at night.

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Champs-Élysées – Paris, France

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The mile-long Champs-Élysées in Paris, gliding glamorously down from the Arc de Triomphe, is probably one of the world’s most iconic shopping streets. In a city where stye and chic are ingrained in every moment, this legendary boulevard epitomizes the elegance, beauty, and grandeur of France.

The Arc de Triomphe, majestically standing at the western end of the Champs-Élysées, commemorates Napoleon’s military victories and offers breathtaking views of the city. Further down the avenue, the Grand Palais and Petit Palais showcase magnificent Beaux-Arts architecture and host world-class art exhibitions.

High-end fashion boutiques, flagship stores and prestigious brands line the avenue, enticing fashion enthusiasts from around the globe. From Louis Vuitton and Chanel to Dior and Guerlain, the Champs-Élysées is a paradise for those seeking the epitome of style and refinement.

We also love Rue saint Honoré. Here you’ll find all the major fashion houses like Dior, Givenchy and Hermès, and lots of well-known brands mixed in with more niche designers. A favorite of magazine editors and style bloggers since it is just steps from the Jardin des Tuileries, where many fashion week runway shows take place, this is one of the shopping streets you should definitely have on your radar.

At the helm of every Luxury Gold journey is your Travel Concierge. The ultimate destination experts, they offer flawless service 24/7, ensuring your tour is tailored to you. 

For this month’s Travel Concierge spotlight, we sat down with Travel Concierge Michael to find out more about the delights that await you on the Castles & Kingdoms luxury tour, and how he makes this tour exceptional.

Sharing the stories of the UK and Ireland

Born and bred in Ireland, Michael is proud to show people around his homeland. “I like to tell stories about the old way and take our guests on a journey to discover what these islands are all about,” says Michael.

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Iconic experiences taken to the next level

One of the best parts of a Luxury Gold tour is how we elevate even the most classic travel experiences. “For example, we visit the Giant’s Causeway but we have a specialized local guide who’s a cut above the rest,” says Michael. “We get one of the rangers there to come and talk to us. With that level of depth, our guests get a feel for the country, the people, the culture and history. And they take a little bit of that back home with them in their heart, or leave a little bit of their heart over here.”

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Bringing back the golden age of travel

When you ask Michael what he loves about being a Luxury Gold Travel Concierge, he says it’s getting to look after our guests the old-fashioned way. “It’s like the golden age of travel,” says Michael. “The hotels are fantastic, the food and dining are the best, and the itinerary is well thought out. It’s the way we look after people. We listen to what the guests have said and it’s absolutely fantastic. It’s an absolute dream. It’s a pleasure to be out there.”

@rubenshotel

Going above and beyond

Michael says being a Luxury Gold Travel Concierge goes far beyond being a travel guide. “It’s a lot more than guiding,” says Michael. “I take care of people’s needs. I’m like their personal butler. With small group numbers, you can offer more personalized service and you can really look after people. It’s all in the little details. I take care of everything for them and fulfil special requests with the utmost discretion.”

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Special touches

Michael also likes to add special extra touches to each tour, such as arranging surprise treats. It all adds to the unique, personalized experience for his guests. “I’m so proud to be conducting these tours, they really are the best. I can’t say this enough,” says Michael.

@rubenshotel

Michael’s highlights

As a Travel Concierge on our Castles & Kingdoms luxury tour, we asked Michael for his insider tips on the very best places and experiences in England. These are his top picks:

Staying at The Rubens at the Palace in London

Located directly opposite the royal residence of Buckingham Palace, five-star Rubens is a truly extraordinary stay. Michael says it certainly lives up to its reputation, from the red tail-coated doormen to the regal bedrooms. 

The dining is also fantastic here, with traditional afternoon teas in the Palace Lounge and dinners at the lavish English Grill Restaurant, one of the most renowned restaurants in London. Guests will enjoy a Welcome Dinner here prepared by executive chef Ben Kelliher using the same suppliers who serve the King’s kitchen. 

When staying at The Rubens, Michael also likes to take his guests for a round of drinks nearby at The Albert, an ornate Victorian pub.

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@rubenshotel

An exclusive after-hours visit to the Tower of London 

Michael says the private tour of the Tower of London is one of the most remarkable experiences on any tour. We arrange a special after-hours visit to the iconic fortress, once the crowds have gone home. A Yeoman Warder greets you at the regal tower and you’ll then bear witness to the Ceremony of the Keys, the oldest practised military ceremony in the world, carried out every night for the past 700 years. 

@historicroyalpalaces

After-hours tour of Castle Howard

The exclusive experiences don’t end there. You’ll also enjoy a private after-hours tour of Castle Howard, an 18th-century mansion that will have you feeling like Queen Charlotte or a star in Bridgerton.

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Meeting the Duchess of Northumberland at Alnwick Castle

When Michael says we offer experiences that are a cut above the rest, he means it. When you travel on a Founder’s Collection departure of our Castles & Kingdoms tour, you’ll meet Her Grace, The Duchess of Northumberland as she personally welcomes you for a private tour of Alnwick Castle Gardens. You’ll also meet the Head Gardener who will take you deeper into the gardens as you hear the fascinating story of how the Duchess restored the gardens to their former 18th-century glory over the last 20 years. From the lush labyrinth to the serpent garden and ornate fountains, the gardens are spectacular.

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Scenic adventures in the British countryside

“It’s a pleasure to experience the beauty and majesty of the British countryside,” says Michael. He takes our guests on a scenic journey through England, from the fairytale villages of the Cotswolds to the Tudor cottages of Stratford-upon-Avon, the birthplace of Shakespeare. Step back into the past in medieval York or wander through the Georgian city of Bath. Roam through rolling green hills, emerald valleys, ancient cobbled streets, and traditional tearooms. 

These experiences only skim the surface of the extraordinary experiences you’ll encounter on our luxury tours in the UK. Discover more by taking a look at our Castles & Kingdoms luxury tour and enjoy the exceptional personal service of your Travel Concierge.