GOLD SEAL PROTECTION PLAN
Luxury Gold’s Gold Seal Protection (GSP) plan costs only R1 250 per person.
Your GSP plan is available only upon paying your deposit and cannot be added at a later date. GSP gives you additional peace of mind should your travel plans change and includes:
Pre-Departure Cancellation: GSP allows you to cancel your Luxury Gold holiday for any reason without penalty prior to 30 days from your South African departure date:
If no Force Majeure Event* has occurred when you cancel, Luxury Gold will refund the value of your trip pre-payment**; or
If a Force Majeure Event* does occur, causing you to cancel, the Luxury Gold Holiday Pre-payment** will be converted to a Future Travel Credit (FTC) of the same value. The FTC may be redeemed against the cost of a new holiday provided by Luxury Gold or one of our Travel Corporation sister brands, departing at any time within 24 months of your cancellation but is not redeemable for cash. If the new trip or departure is more expensive than the FTC, you are responsible for the price difference; if the new trip or departure is less expensive than the FTC, a new FTC will be issued for the difference.
The Gold Seal Protection Plan does not cover airline travel costs and any related cancellation or rebooking costs before departing South Africa. We recommend you take out comprehensive travel insurance covering the value of your airfares should you cancel your trip. We are happy to help you with arranging travel insurance.
Please note that the Gold Seal Protection plan cost is not refundable for any reason. Travel Agent fees and cancellation costs may apply.
During Your Trip: Should your holiday be interrupted, and you leave during the trip due to personal illness or injury; or be required to return to South Africa because of the serious injury, illness, or death of an immediate family member^:
(a) Luxury Gold will refund you R750 per person/ per day for the unused portion of the holiday. Please note that in some cases, hotels require a 1-night cancellation fee.
(b) Luxury Gold will cover the cost of airline travel for earlier or later return to South Africa, in the same class of air travel on the first available flight, provided you booked the original return air tickets through Luxury Gold from South Africa.
A medical certificate is required to qualify for this holiday interruption and return flight security provision.
*Force Majeure Event – means any event or circumstance beyond Luxury Gold’s control, including but not limited to an act of God (such as earthquake, flood, fire, explosion, landslide, lightning, the action of the elements, a force of nature, washout, typhoon, hurricane, tsunami, storm or storm warning or natural disaster). As well as industrial disputes, work ban or other labour dispute or difficulty; acts of terrorism, political unrest, war or threat of war, riots, or civil strife; closure of airports or ports; pandemic, epidemic, or health risk; governmental and administrative actions (including the closure of borders and travel warning and restrictions).
**Luxury Gold’s Holiday Pre-payment – means all monies paid to Luxury Gold in respect of land arrangements only – excluding any cancellation fees for the Oberammergau Package Supplement.
^Immediate Family – means a parent, sibling or child.