You’re Free to Change or Postpone your Luxury Gold Vacation
It is hard to grasp how much our world has changed over the past year due to COVID-19 and the impact it has had on our everyday lives and our ability to travel. We appreciate your understanding as we navigate through these challenging times together.
For specific questions about COVID-19 travel, read our COVID-19 FAQs.
As the world begins to reopen and in accordance with travel restrictions imposed by government advisories worldwide, we are reviewing departures on a case-by-case basis. Should your trip be impacted and unable to operate, your booking agent will contact you directly approximately 45-60 days prior to your trip’s planned start date.
If your booked trip is suspended, please rest assured that you have a Future Travel Credit (FTC) automatically available to you for the full value of the land portion of your trip, to use for travel before 31 December 2022.
You are eligible to either:
- Rebook now and change your travel dates or destination to any journey departing up until 31 December 2022 without penalty on the land portion of your journey. Any discounts (of up to 15%) that had been applied to your original booking will be transferred and applied to your new booking.*
- Elect to hold a Future Travel Credit of the full amount paid for land portion of the suspended vacation, redeemable against any new booking for travel to any destination departing before 31 December 2022.**
Future Travel Credits can be redeemed with Luxury Gold or any other TTC brand (Insight Vacations, Trafalgar, Brendan Vacations, Costsaver, Uniworld Boutique River Cruises, U by Uniworld River Cruises) on any destination or trip for travel before 31 December 2022. To give you maximum flexibility, you can also choose to transfer your Future Travel Credit to a friend or family member. Learn more about Future Travel Credits here.
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Have peace of mind knowing you have the flexibility to change the land portion of your journey to a new destination or date, free of charge until 30 days prior to departure. Airlines may have different policies and penalty charges, any and all of which are your responsibility*.
Please also rest assured that our distancing and hygiene protocols on all of our journeys meet requirements put forth by world health and local authorities, including the World Health Organization (WHO). Our new well-being approach adheres to the global safety protocols from the World Travel & Tourism Council (WTTC) and is recognized by the WTTC Safe Travels stamp, which outlines global safety and hygiene for Travel & Tourism, designed specifically to address COVID-19. See all the details here.
An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the World Health Organization and government health bodies, senior citizens and guests with underlying medical conditions are especially vulnerable.
We ask that you please take personal responsibility for your wellbeing. This begins with packing any personal protective equipment and sanitizers you require. Please adopt physical distancing and hygiene practices throughout your pre-journey travel arrangements and follow all health instruction whether physical signage, or requests from our professional staff, once you are vacationing with us.
In choosing to travel with Luxury Gold, you voluntarily assume all risks related to exposure to COVID-19.
Let’s help keep each other safe and healthy.
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Please note: These policies are subject to change at any time.