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Your Travelling Concierge

We invite you to savour every moment of your Luxury Gold journey, because your Travelling Concierge is with you all the way. Relax and as they personalise your journey – crafting touches to your itinerary in real time, based on your passions.

What Exactly is a Travelling Concierge?

Imagine the best five-star concierge you’ve ever met, the person that makes dreams a reality. Fluent in the local language, with an extensive list of contacts to enrich your tour. Your Travelling Concierge is there from the beginning, understanding your preferences and desires before your tour, as well as on hand throughout, to personalise details that make your holiday unforgettable.

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We have worked closely with the World Travel & Tourism Council (WTTC) to guide and co-create their “New Normal Safe and Seamless Traveller Journey” global protocols.

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TOURCARE was created in collaboration between USTOA, CATO and ETOA (United States, Canadian and European Tour Operators Associations). These guidelines provide direction for tour operators across all touch-points of a tour – staff, suppliers, and passengers – to ensure that health and sanitization protections are in place for each stakeholder and the communities visited. Sanitisation procedures recommended are those issued by the World Health Organization (WHO), the Centers for Disease Control (CDC), the European Centre for Disease Control (ECDC), and the Public Health Agency of Canada (PHAC), as well as local governmental health authorities.

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