Your Luggage | Premium Guided Tours

Porterage

For your ease and comfort, full-service in room porterage is always included. Your luggage will seamlessly be delivered from the coach into your hotel room, all overseen by your Travel Concierge. On departure days, the porters will ring your room to personally handle the transport of your bags, so there is no need for you to move your suitcase outside your hotel door.

Main Bag
A single bag max. 77.5cm (30.5in) x 56cm (22in) x 32cm (12.5in) and weight not exceeding 50 lbs. (23kg).
Hand Luggage
One piece max. 30cm (12in) x 28cm (11in) x 14cm (6in) to fit under your coach seat or in the small overhead compartment. Hand luggage cannot have wheels or a telescopic handle.
Additional Bag
If you wish to bring a second item of luggage, please request this at time of booking. Additional charges will apply.

Luggage Allowance

Keeping Your Luggage Safe

Peace of Mind with Blue Ribbon Bags

Blue Ribbon Bags

Luxury Gold partners with Blue Ribbon Bags (BRB) to offer you peace of mind while traveling. As a guest of Luxury Gold, you are automatically enrolled in Blue Ribbon Bags’ lost baggage retrieval service for all international flights purchased with us that start and end in New Zealand. BRB tracks and expedites the return of all lost baggage by the airline and sends real-time updates via email and text message regarding the status of your delayed baggage, provided these details are added to your booking. They also pay a guaranteed $1,000 USD for each lost bag that is not returned within 96 hours of your flight landing (in addition to any compensation by your travel insurance or airline).

How Blue Ribbon Bags Baggage Protection Works

Rest assured, before you depart for your journey, you are auto enrolled and registered with Blue Ribbon bags.

If your bag does not accompany you to your international flight’s end-point destination, you must report it to the airline before reporting it to Blue Ribbon Bags. Please file a lost baggage claim with your airline and retain the tracking number.

Once you have filed your lost baggage claim, notify Blue Ribbon Bags within 24 hours of your flight landing via phone (+1 888 224 4243) or online and share the airline tracking number.