When you book, specify any special dietary requirements so that your
Travelling Concierge can notify hotels and restaurants in advance so
that they can do their best to provide a suitable menu alternative.
Please note that such requests cannot always be guaranteed.
When booking your own flights, make the airline aware of any special
Many airlines allow online check-ins and seat selection before you
travel. It is worth finding out if your airline offers online
registration, where you can receive an email or text message to notify
you of any flight delays.
Check with your doctor if you need any vaccinations or to take any
other health precautions prior to your vacation.
Make sure any medication you regularly take is legal in the countries
you will be visiting and perhaps carry a doctor’s prescription
with you for any medicines you take.
Try to be well-rested in the days leading up to your departure for
optimal health on your adventure.
Ensure you have a valid passport for all the countries you will visit
or travel through; many countries require your passport to be valid
for a longer period than the length of your stay (usually a minimum of
6 months), so check what applies to your itinerary. You might also
need to obtain visas (depending on your nationality). Talk to your
Embassy if you are unclear about what documentation you require.
It is a good idea to have copies of your passport details, insurance
policy, visas and credit card numbers, keeping them separate from the
originals and perhaps leaving an additional copy with someone at home.
Keep up to date with the most recent travel and health guidelines and restrictions with our easy to use, helpful Travel Requirement tool. Learn More
Notify your credit card providers of your travel details (specifying
the location and duration of your vacation) to reduce the risk of your
cards being frozen due to unusual activity.
Disable data roaming on your cell phone to avoid unnecessary charges.
Make sure you are aware of dress code expectations for the locations
you will be visiting, particularly Muslim countries so that you can
pack for your trip accordingly. When visiting a place of worship,
shoulders will need to be covered so take a wrap or shawl with you.
BLUE RIBBON BAGS
Luxury Gold partners with Blue Ribbon Bags (BRB) to offer you peace of
mind whilst travelling. As a guest of Luxury Gold, you are
automatically enrolled in Blue Ribbon Bags' lost luggage retrieval
service for all international flights purchased with us that start and
end in your home country. BRB tracks and expedites the return of all
lost luggage by the airline and sends real-time updates via email and
text message regarding the status of your delayed luggage, provided
these details are added to your booking. Blue Ribbon Bags also pays a
guaranteed amount for each lost bag that is not returned within 96
hours of your flight landing (in addition to any compensation by your
travel insurance or airline).
Connect with fellow guests who will be travelling with you before you
travel by registering on Luxury Gold’s
online Community. This forum is a
great way to seek advice from experienced travellers before you go,
and to then share your travel highlights and stay in contact with
friends after your trip. You might even find yourself planning future
EMBRACING NEW CULTURES
Although your Travelling Concierge will be fluent in the language
spoken in the countries you visit and can communicate on your behalf,
it is worth learning a few useful phrases to try out. Making the
effort to do this will usually be appreciated by locals.
SINGLE-USE PLASTICS - REFILLABLE WATER BOTTLE
At Luxury Gold we are committed to removing single-use plastics from
our operations by 2022. In 2019, plastic water bottles will no longer
be available on our coaches. Prior to your trip you will be given a
water bottle to be used at designated refill stations throughout your
journey. Please remember to bring it with you on your vacation.
Your Well-being Director
Luxury Gold journeys* now include a specially trained and dedicated Well-being Director to provide additional support and assistance during your travels.
The Well-being Director takes a proactive approach to your welfare and dedicates their attention to the latest hygiene and physical distancing protocols throughout your journey. Up to date with the latest regulations from the World Travel & Tourism Council (WTTC), World Health Organisation (WHO) and local government authorities, they are always available to overcome any concerns. Your Well-being Director will support your Travelling Concierge and driver in making your holiday perfect for you, so you have peace of mind to enjoy your experience fully.
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