Before you go
Questions about COVID-19 travel? Read our COVID-19 FAQs for answers to help you feel informed and confident when booking your tour.
SPECIAL DIETARY REQUIREMENTS
When you book, specify any special dietary requirements so that your Travelling Concierge can notify hotels and restaurants in advance so that they can do their best to provide a suitable menu alternative. Please note that such requests cannot always be guaranteed.
When booking your own flights, make the airline aware of any special dietary requirements.
Many airlines allow online check-ins and seat selection before you travel. It is worth finding out if your airline offers online registration, where you can receive an email or text message to notify you of any flight delays.
Check with your doctor if you need any vaccinations or to take any other health precautions prior to your vacation.
Make sure any medication you regularly take is legal in the countries you will be visiting and perhaps carry a doctor’s prescription with you for any medicines you take.
Try to be well-rested in the days leading up to your departure for optimal health on your adventure.
Give yourself peace of mind by purchasing a comprehensive travel insurance package to cover you for cancellations, baggage delays or loss, medical expenses and activities. Our 'Gold Seal Protection' offers a great deal on additional cover.
Travel Restrictions and Guidelines
It is important to stay well-informed about travel restrictions and guidelines for the countries you wish to visit. To help you stay up-to-date, Luxury Gold has provided a powerful and easy to use tool that provides a wealth of information all in one convenient place. Simply select your passport and destination to view travel requirements for your trip. As travel guidelines tend to change quite frequently, it is best to check for the most current travel restrictions as you get closer to the departure of your journey. Try it now.
PASSPORT AND VISAS
Ensure you have a valid passport for all the countries you will visit or travel through; many countries require your passport to be valid for a longer period than the length of your stay (usually a minimum of 6 months), so check what applies to your itinerary. You might also need to obtain visas (depending on your nationality). Talk to your Embassy if you are unclear about what documentation you require.
It is a good idea to have copies of your passport details, insurance policy, visas and credit card numbers, keeping them separate from the originals and perhaps leaving an additional copy with someone at home.
Notify your credit card providers of your travel details (specifying the location and duration of your vacation) to reduce the risk of your cards being frozen due to unusual activity.
Disable data roaming on your cell phone to avoid unnecessary charges.
Make sure you are aware of dress code expectations for the locations you will be visiting, particularly Muslim countries so that you can pack for your trip accordingly. When visiting a place of worship, shoulders will need to be covered so take a wrap or shawl with you.
BLUE RIBBON BAGS
Luxury Gold partners with Blue Ribbon Bags (BRB) to offer you peace of mind whilst travelling. As a guest of Luxury Gold, you are automatically enrolled in Blue Ribbon Bags' lost luggage retrieval service for all international flights purchased with us that start and end in your home country. BRB tracks and expedites the return of all lost luggage by the airline and sends real-time updates via email and text message regarding the status of your delayed luggage, provided these details are added to your booking. Blue Ribbon Bags also pays a guaranteed amount for each lost bag that is not returned within 96 hours of your flight landing (in addition to any compensation by your travel insurance or airline).
Connect with fellow guests who will be travelling with you before you travel by registering on Luxury Gold’s online Community. This forum is a great way to seek advice from experienced travellers before you go, and to then share your travel highlights and stay in contact with friends after your trip. You might even find yourself planning future trips together.
EMBRACING NEW CULTURES
Although your Travelling Concierge will be fluent in the language spoken in the countries you visit and can communicate on your behalf, it is worth learning a few useful phrases to try out. Making the effort to do this will usually be appreciated by locals.
SINGLE-USE PLASTICS - REFILLABLE WATER BOTTLE
At Luxury Gold we are committed to removing single-use plastics from our operations by 2022. In 2019, plastic water bottles will no longer be available on our coaches. Prior to your trip you will be given a water bottle to be used at designated refill stations throughout your journey. Please remember to bring it with you on your vacation.
Your Well-being Director
Luxury Gold journeys* now include a specially trained and dedicated Well-being Director to provide additional support and assistance during your travels.
The Well-being Director takes a proactive approach to your welfare and dedicates their attention to the latest hygiene and physical distancing protocols throughout your journey. Up to date with the latest regulations from the World Travel & Tourism Council (WTTC), World Health Organisation (WHO) and local government authorities, they are always available to overcome any concerns. Your Well-being Director will support your Travelling Concierge and driver in making your holiday perfect for you, so you have peace of mind to enjoy your experience fully.
*Well-being Directors are not available on Australia, New Zealand and Japan journeys. Well-being directors can be arranged for Custom Groups for a supplementary charge.