{"id":12563,"date":"2024-11-01T11:54:03","date_gmt":"2024-11-01T11:54:03","guid":{"rendered":"https:\/\/www.luxurygold.com\/lg\/?p=12563"},"modified":"2024-11-01T11:54:03","modified_gmt":"2024-11-01T11:54:03","slug":"room-service-etiquette","status":"publish","type":"post","link":"https:\/\/www.luxurygold.com\/lg\/room-service-etiquette\/","title":{"rendered":"Five-Star Secrets: An Insider Guide to Room Service Etiquette"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">There\u2019s something so indulgent about dialling down for room service \u2013 staying comfy in your suite, perhaps even in a fluffy bathrobe, reclining in style and waiting for that knock from your server. But what are the rules, and are there things to watch out for? We asked one anonymous industry mole from a five-star hotel for their ultimate room service etiquette tips: any dos and don\u2019ts that will help you get the best out of that luxury tray service. Here\u2019s our ultimate guide for approaching room service etiquette like an insider.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-12598 size-large\" src=\"https:\/\/www.luxurygold.com\/lg\/wp-content\/uploads\/2024\/10\/jonas-allert-b5V1ZlNagzw-unsplash-1024x683.jpg\" alt=\"Photo of a bed with room service breakfast platters next to the bed\" width=\"800\" height=\"534\" srcset=\"https:\/\/www.luxurygold.com\/lg\/wp-content\/uploads\/2024\/10\/jonas-allert-b5V1ZlNagzw-unsplash-1024x683.jpg 1024w, https:\/\/www.luxurygold.com\/lg\/wp-content\/uploads\/2024\/10\/jonas-allert-b5V1ZlNagzw-unsplash-300x200.jpg 300w, https:\/\/www.luxurygold.com\/lg\/wp-content\/uploads\/2024\/10\/jonas-allert-b5V1ZlNagzw-unsplash-768x512.jpg 768w, https:\/\/www.luxurygold.com\/lg\/wp-content\/uploads\/2024\/10\/jonas-allert-b5V1ZlNagzw-unsplash-1536x1025.jpg 1536w, https:\/\/www.luxurygold.com\/lg\/wp-content\/uploads\/2024\/10\/jonas-allert-b5V1ZlNagzw-unsplash-120x80.jpg 120w, https:\/\/www.luxurygold.com\/lg\/wp-content\/uploads\/2024\/10\/jonas-allert-b5V1ZlNagzw-unsplash-255x170.jpg 255w, https:\/\/www.luxurygold.com\/lg\/wp-content\/uploads\/2024\/10\/jonas-allert-b5V1ZlNagzw-unsplash-345x230.jpg 345w, https:\/\/www.luxurygold.com\/lg\/wp-content\/uploads\/2024\/10\/jonas-allert-b5V1ZlNagzw-unsplash-1320x881.jpg 1320w, https:\/\/www.luxurygold.com\/lg\/wp-content\/uploads\/2024\/10\/jonas-allert-b5V1ZlNagzw-unsplash.jpg 1920w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/p>\n<h2><span style=\"font-weight: 400;\">Don\u2019t order when you\u2019re already ravenous<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">\u201cTwenty to thirty minutes is a typical wait for room service. But at peak times, in big hotels, catering teams reserve the right to take up to an hour to get your food to you. Call down with your order well before you want it to arrive, or you\u2019ll just end up frustrated and hungry.\u201d<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"font-weight: 400;\">Do wear whatever you like<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">\u201cIs there room service etiquette when it comes to clothing? It\u2019s not uncommon for guests to greet their tray delivery in a bathrobe, pyjamas or sweaty post-gym outfit \u2013 trust me, our servers have seen it all. Their job is just to get the tray to you and get that bill signed. The only real \u2018don\u2019t\u2019 here would be answering the door undressed or in underwear; a bathrobe won\u2019t make your server uncomfortable, but your underwear might!\u201d<\/span><\/p>\n<p><em>Read next: <a href=\"https:\/\/www.luxurygold.com\/lg\/best-room-service-hotels\/\">These Hotels Have the Best Room Service in the World<\/a><\/em><\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"font-weight: 400;\">Breakfast is overrated<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">\u201cThe biggest error I see guests make is ordering eggs for breakfast up to their room. While it\u2019s wonderful to have a lie-in while you wait for your food, eggs simply don\u2019t travel \u2013 the scrambled eggs get hard and cold, poached yolks solidify and every style of egg is just so much better fresh from the breakfast buffet station. Coffee can get weaker and colder on the tray, too. As breakfast is far and away the most popular mealtime for room service orders, this is also the order most likely to take a long time. When I&#8217;m staying at a hotel, I go down to the restaurant for breakfast.\u201d<\/span><\/p>\n<div id=\"attachment_12565\" style=\"width: 810px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-12565\" class=\"size-large wp-image-12565\" src=\"https:\/\/www.luxurygold.com\/lg\/wp-content\/uploads\/2024\/10\/chris-tweten-FeTBOKafcx8-unsplash-1024x683.jpg\" alt=\"The club sandwich is a room service classic for a reason\" width=\"800\" height=\"534\" srcset=\"https:\/\/www.luxurygold.com\/lg\/wp-content\/uploads\/2024\/10\/chris-tweten-FeTBOKafcx8-unsplash-1024x683.jpg 1024w, https:\/\/www.luxurygold.com\/lg\/wp-content\/uploads\/2024\/10\/chris-tweten-FeTBOKafcx8-unsplash-300x200.jpg 300w, https:\/\/www.luxurygold.com\/lg\/wp-content\/uploads\/2024\/10\/chris-tweten-FeTBOKafcx8-unsplash-768x512.jpg 768w, https:\/\/www.luxurygold.com\/lg\/wp-content\/uploads\/2024\/10\/chris-tweten-FeTBOKafcx8-unsplash-1536x1024.jpg 1536w, https:\/\/www.luxurygold.com\/lg\/wp-content\/uploads\/2024\/10\/chris-tweten-FeTBOKafcx8-unsplash-2048x1365.jpg 2048w, https:\/\/www.luxurygold.com\/lg\/wp-content\/uploads\/2024\/10\/chris-tweten-FeTBOKafcx8-unsplash-120x80.jpg 120w, https:\/\/www.luxurygold.com\/lg\/wp-content\/uploads\/2024\/10\/chris-tweten-FeTBOKafcx8-unsplash-255x170.jpg 255w, https:\/\/www.luxurygold.com\/lg\/wp-content\/uploads\/2024\/10\/chris-tweten-FeTBOKafcx8-unsplash-345x230.jpg 345w, https:\/\/www.luxurygold.com\/lg\/wp-content\/uploads\/2024\/10\/chris-tweten-FeTBOKafcx8-unsplash-1320x880.jpg 1320w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><p id=\"caption-attachment-12565\" class=\"wp-caption-text\">The club sandwich is a room service classic for a reason<\/p><\/div>\n<p>&nbsp;<\/p>\n<h2><span style=\"font-weight: 400;\">There are some failsafe room service winners<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">\u201cYou can rarely go wrong with a club sandwich and fries on room service. Not only is it a classic that\u2019s usually been on room service menus for years (and so been perfected), it\u2019s something that travels well and can be jazzed up with condiments. Other failsafe stars of the room service menu include burgers and pasta dishes. Look out for what\u2019s on the 24-hour, usually shorter room service menu \u2013 those are the perennial classics we\u2019re confident we can get right any time of day \u2013 and what kind of cuisine is served in the main restaurants. If there\u2019s a well-regarded Japanese restaurant onsite, the sushi platters should be just as good delivered to your room.\u201d<\/span><\/p>\n<p><em>You may also like: <a href=\"https:\/\/www.luxurygold.com\/lg\/worlds-best-hotels-2024\/\">The World&#8217;s Best Hotels in 2024<\/a><\/em><\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"font-weight: 400;\">Know your tips<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">\u201cAs with any kind of food and beverage tipping, room service etiquette for a tip will vary from place to place. In the US, 18%-20% of the room service bill is standard; in most hotels in major cities, a 12-15% service or \u2018tray\u2019 charge will be included on your bill. In the rare cases or farther-flung countries where this isn\u2019t the case, rounding up to the nearest 10 or adding on $5 or so\u2019s worth as a tip will be acceptable.\u201d<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"font-weight: 400;\">Want something not on the menu? Just ask<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">\u201cMost hotels will only bring you what\u2019s on the menu, but if you have a hankering for something simple \u2013 a grilled cheese sandwich, say, or a simple tomato salad \u2013 that\u2019s not on there, it\u2019s worth asking. It\u2019s not necessarily breaking room service etiquette to ask for a green juice on an uninspiring drinks menu, or for a side of potatoes you don\u2019t see listed in print. Especially in more high end hotels, food and beverage managers will go out of their way to accommodate you.\u201d<\/span><\/p>\n<div id=\"attachment_12566\" style=\"width: 810px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-12566\" class=\"size-large wp-image-12566\" src=\"https:\/\/www.luxurygold.com\/lg\/wp-content\/uploads\/2024\/10\/getty-images-KyrI3vWAjWo-unsplash-1024x681.jpg\" alt=\"Don't fret about answering the door in your bathrobe\" width=\"800\" height=\"532\" srcset=\"https:\/\/www.luxurygold.com\/lg\/wp-content\/uploads\/2024\/10\/getty-images-KyrI3vWAjWo-unsplash-1024x681.jpg 1024w, https:\/\/www.luxurygold.com\/lg\/wp-content\/uploads\/2024\/10\/getty-images-KyrI3vWAjWo-unsplash-300x200.jpg 300w, https:\/\/www.luxurygold.com\/lg\/wp-content\/uploads\/2024\/10\/getty-images-KyrI3vWAjWo-unsplash-768x511.jpg 768w, https:\/\/www.luxurygold.com\/lg\/wp-content\/uploads\/2024\/10\/getty-images-KyrI3vWAjWo-unsplash-1536x1022.jpg 1536w, https:\/\/www.luxurygold.com\/lg\/wp-content\/uploads\/2024\/10\/getty-images-KyrI3vWAjWo-unsplash-2048x1362.jpg 2048w, https:\/\/www.luxurygold.com\/lg\/wp-content\/uploads\/2024\/10\/getty-images-KyrI3vWAjWo-unsplash-120x80.jpg 120w, https:\/\/www.luxurygold.com\/lg\/wp-content\/uploads\/2024\/10\/getty-images-KyrI3vWAjWo-unsplash-255x170.jpg 255w, https:\/\/www.luxurygold.com\/lg\/wp-content\/uploads\/2024\/10\/getty-images-KyrI3vWAjWo-unsplash-1160x770.jpg 1160w, https:\/\/www.luxurygold.com\/lg\/wp-content\/uploads\/2024\/10\/getty-images-KyrI3vWAjWo-unsplash-345x230.jpg 345w, https:\/\/www.luxurygold.com\/lg\/wp-content\/uploads\/2024\/10\/getty-images-KyrI3vWAjWo-unsplash-1320x878.jpg 1320w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><p id=\"caption-attachment-12566\" class=\"wp-caption-text\">Don&#8217;t fret about answering the door in your bathrobe (Unsplash\/Getty)<\/p><\/div>\n<p>&nbsp;<\/p>\n<h2><span style=\"font-weight: 400;\">Your tray shouldn\u2019t feel stale<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">\u201cIn a poor room service setting, the pitfalls will be obvious: your eggs will be cold, your coffee may have a layer of film across the top, or the contents of the plate may have slid sideways in transit. Hotels with a strong grasp of their room service offering will be able to deliver your food hot, fresh and unspoiled \u2013 so don\u2019t be afraid to call down and ask for a replacement item or dish. Consider that you\u2019re paying extra for the tray service: you want the food to be worth the wait.\u201d<\/span><\/p>\n<p><em>Bookmark for later: <a href=\"https:\/\/www.luxurygold.com\/lg\/norways-most-scenic-hotels\/\">How to Spend 48 Hours in One of Norway&#8217;s Most Scenic Hotels<\/a><\/em><\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"font-weight: 400;\">Be specific<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">\u201cIf you\u2019re a foodie who knows what you like, it pays to be specific. Want that morning coffee to be a machine espresso with a little hot water, not a weaker pot of filter coffee? Say as much when you call in your order. Want ketchup and mayo with that side of fries? Ask specifically, just in case. Whether it\u2019s dressing on the side of a salad or freshly-squeezed OJ, not carton, we\u2019d rather know in advance and get it right first time than risk the dreaded complaint call afterwards.\u201d<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"font-weight: 400;\">What to do when you\u2019re finished<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">\u201cThe universal sign for \u2018I\u2019m done with my tray\u2019 is to put it just outside of your hotel door, on the floor \u2013 that\u2019s why you\u2019re frequently tripping over people\u2019s trays and champagne buckets in hotel corridors. However, if you don\u2019t want to lug the tray outside, it\u2019s just as acceptable in the world of room service etiquette to call down and say your tray is ready to collect. A member of the F&amp;B team will be up reasonably promptly.\u201d<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>There\u2019s something so indulgent about dialling down for room service \u2013 staying comfy in your suite, perhaps even in a&#8230;<\/p>\n","protected":false},"author":32,"featured_media":12564,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[65,51],"tags":[1175,155,1174,1102,1173,499,506,1126,1100],"class_list":["post-12563","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-concierge-tips","category-cuisine","tag-behind-the-scenes","tag-cuisine","tag-five-star-hotels","tag-food-and-drink","tag-hotel-food","tag-hotels","tag-luxury-travel","tag-restaurants","tag-room-service"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.1 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Five-Star Secrets: An Insider Guide to Room Service Etiquette - 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